Clinical Research Coordinator II

Mass General Brigham•Boston, MA

2d•$24 - $39•Onsite

About The Position

The Clinical Research Coordinator II will support research and communications activities within RecoveryWorks. This role will work closely with the principal investigator and team on a longitudinal research study evaluating the efficacy of the RecoveryWorks program, while also supporting the program's communications and outreach through website maintenance and social media management. The position involves coordinating a broad range of research activities, including participant recruitment, enrollment, retention, and longitudinal follow-up; regulatory correspondence with the Institutional Review Board (IRB); study data management and quality assurance; and assistance with project administration and finances. Additionally, the role includes maintaining the RecoveryWorks website, developing and scheduling social media content, and supporting the dissemination of program activities and research findings to a broad audience. The successful candidate will work effectively on an established multidisciplinary team of faculty and research staff at MGH, engage in training and ongoing mentorship, and must be highly organized, detail-oriented, an excellent communicator, and comfortable balancing research coordination with digital communications responsibilities.

Requirements

Bachelor's Degree Science required
Minimum of 1-2 years of directly related clinical research work experience required
Exceptional organizational skills and careful attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple projects simultaneously and meet competing deadlines.
Ability to work both independently and collaboratively within a multidisciplinary research team.
Experience coordinating human subjects research or strong interest in research.
Familiarity with REDCap, Microsoft Office, and research data management practices.
Working knowledge of IRB processes, and research regulatory requirements, or willingness to learn.
Ability to communicate professionally and respectfully with research participants, collaborators, and community stakeholders.
Strong analytical and problem-solving skills with the ability to identify and resolve operational issues proactively.

Nice To Haves

Experience managing websites using a content management system (e.g., WordPress or similar) is preferred.
Experience creating and managing content for social media platforms (e.g., LinkedIn, Instagram, Facebook, X) is preferred.
Basic graphic design, video editing, or digital content creation skills (e.g., Canva or Adobe Creative Suite) are desirable but not required.

Responsibilities

Coordinate participant enrollment, informed consent, and longitudinal follow-up assessments.
Maintain regular communication with study participants to maximize retention and completion of follow-up visits.
Collect, enter, verify, and manage study data using REDCap and other research databases while ensuring data quality and regulatory compliance.
Maintain study records, regulatory binders, and essential study documentation.
Prepare and submit Institutional Review Board (IRB) applications, amendments, continuing reviews, and other regulatory documents.
Assist with quality assurance and quality control procedures, including routine data validation and protocol compliance monitoring.
Schedule study visits, administer study questionnaires, document research procedures, and maintain accurate study records.
Assist with study budgets, purchasing, participant payments, and other project administrative activities.
Prepare study reports, recruitment summaries, and progress updates for the investigative team.
Conduct literature searches and assist with preparation of presentations, manuscripts, and other dissemination activities.
Work collaboratively with investigators, research staff, and collaborators to ensure efficient study operations.
Maintaining and updating the RecoveryWorks website using the program's content management system.
Developing, scheduling, and publishing content across RecoveryWorks social media platforms.
Creating engaging digital content to communicate research findings, educational resources, program updates, and events to diverse audiences.
Monitoring website and social media analytics and assisting with strategies to increase engagement and program visibility.
Ensuring that website and social media content is accurate, current, and aligned with Massachusetts General Hospital branding and communication guidelines.