Clinical Research Assistant
About The Position
To support U.S Urology Partners by assisting the research department with patient care needs and treatment appointments. This role involves communication with patients regarding treatment approvals, coordination of procedures, medical clearance, and scheduling. It also includes chart and educational preparation, maintaining medical supply inventory, phone triage, scheduling follow-up appointments, and documenting patient interactions. The assistant will also support with complex papers, reports, and research grant proposals, attend meetings, participate in professional development, and undertake special projects as needed, while maintaining strict confidentiality and performing other assigned duties.
Requirements
- One year of medical experience in a medical practice setting
- Excellent verbal and written communication skills
- Knowledge of healthcare insurance verification and pre-authorization process
- Clinical administration skills
- Electronic Medical Records Experience
- Knowledge of medical billing or willingness to learn
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Computer Skills: Thorough knowledge in computer information systems.
Responsibilities
- Communication with patients weekly on status of approval for treatments
- Assists with the coordination of procedures and medical clearance for treatments and communicates the scheduling with the patients
- Chart preparation and educational preparation as needed
- Maintains inventory of medical supplies
- Phone Triage: Answers phones, forward call to appropriate nurse or physician
- Schedule f/u appointments for patients within the research department
- Documentation of phone calls with patients and outcome
- Supports with complex papers and reports and helps in preparation of research grant proposals
- Attends required meetings
- Participates in professional development activities
- Initiates and willingly accepts special projects as needed
- Maintains strictest confidentiality
- Performs other duties as assigned
Benefits
- comprehensive medical, dental and vision plans
- HSA / FSA
- 401(k) matching
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
