Clinical Research Assistant

Associated Medical Professionals of NY, PLLC•Syracuse, NY
•$21 - $24•Onsite

About The Position

The Clinical Research Assistant supports U.S. Urology Partners’ research department by assisting with patient care needs and treatment appointments. The role communicates with patients about treatment approvals, coordinates procedures and medical clearances, prepares charts and educational materials, maintains medical supply inventory, and performs phone triage and related documentation. It also supports research paperwork and grant proposal preparation, attends required meetings, participates in professional development, takes on special projects, maintains confidentiality, and performs other duties as assigned. The position operates in a professional office environment and primarily involves local travel during the business day; some out-of-area and overnight travel may be expected. The salary range is $21–$24 per hour, with actual compensation determined by relevant experience, education, skills, and work location. U.S. Urology Partners describes its benefits package as including comprehensive medical, dental, and vision plans, HSA/FSA, 401(k) matching, an Employee Assistance Program, and more.

Requirements

  • One year of medical experience in a medical practice setting.
  • Excellent verbal and written communication skills.
  • Knowledge of healthcare insurance verification and the pre-authorization process.
  • Clinical administration skills.
  • Experience with electronic medical records.
  • Knowledge of medical billing or willingness to learn.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
  • Thorough knowledge of computer information systems.
  • Ability to meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching, crawling, talking, and hearing; frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Communicate with patients weekly regarding the status of treatment approvals.
  • Coordinate procedures and medical clearances for treatments and communicate scheduling information to patients.
  • Prepare charts and educational materials as needed.
  • Maintain inventory of medical supplies.
  • Answer phone calls and forward them to the appropriate nurse or physician.
  • Schedule follow-up appointments for patients within the research department.
  • Document patient phone calls and their outcomes.
  • Support complex papers and reports and help prepare research grant proposals.
  • Attend required meetings.
  • Participate in professional development activities.
  • Initiate and willingly accept special projects as needed.
  • Maintain strict confidentiality.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical plans
  • Dental plans
  • Vision plans
  • HSA/FSA
  • 401(k) matching
  • Employee Assistance Program (EAP)
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