Clinical Rehabilitation Specialist

Lifepoint HealthGreen Cove Springs, FL
Onsite

About The Position

The Clinical Rehabilitation Specialist role at Kindred Hospital North Florida, part of Lifepoint Health, is a vital mission dedicated to making communities healthier. This position requires a professional who can review patient medical charts, understand pharmaceuticals, test results, therapy evaluations, and pre-existing conditions, possessing general medical knowledge. The specialist will interact professionally with patients, families, and healthcare providers to gather clinical information and past history, conduct thorough patient assessments for potential admissions, and complete detailed Pre-Admission Screens. The role also involves target area research, scheduling meetings and events for medical professionals and referral sources, providing patient updates, maintaining relationships with referral sources, and participating in direct patient contact for clinical or educational services. Additionally, the specialist will develop educational and community relations plans, maintain effective communication skills, complete monthly operations reports, prepare weekly plans within a CRM tool, consult with corporate departments, and participate in team meetings. The role functions as a resource for team members, providing in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, and coding. Contributions to improved efficiency and productivity of program clinical/administrative functions are expected, along with participation in continuing education, industry events, and clinical program development based on market demand. The specialist will educate physicians on quality, programs, accreditations, and regulations for inpatient acute rehabilitation, participate in program quality management activities, collect quality review data, and assist in survey preparation. Market data analysis to identify opportunities and research competitor success are key responsibilities, contributing to the delivery of cost-effective care. Other duties as assigned. Approximately 80% of time is required for travel.

Requirements

  • Graduate of a four year college program with a bachelor’s degree in a health related, business or marketing area of concentration, nursing or therapy preferred.
  • Applicable and current clinical license to practice in accordance with the state.
  • Valid driver’s license and own reliable transportation required.
  • A track record of successful experience in a health care setting, strong interpersonal skills, and experience working with physicians, nursing management, discharge planners, case managers, and social workers.
  • Clinical experience is required.

Responsibilities

  • Review patient medical charts and understand pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and have a general medical knowledge of the patient.
  • Clearly and professionally interact with patients, families, and healthcare providers while gathering additional clinical information and past history.
  • Conduct thorough patient assessments to identify patients for potential admission into the system.
  • Complete detailed Pre-Admission Screens, as applicable, according to facility policies and procedures, KHRS policies and procedures, and payer requirements, as applicable.
  • Target area research including analysis of like programs and alternative levels of care.
  • Schedule meetings; arrange conferences and group events for medical professionals including potential and existing referral sources, doctors, nurses, social workers and other health care professional.
  • Provide patient updates to physicians, payers, case managers, social workers and other relevant persons.
  • Maintain solid working relationships with new and existing referral sources by providing excellent after-sales service.
  • Participate in direct contact with patients and patient representatives as required for clinical services, for educational services as requested by patients, or for quality assurance.
  • Develop educational and community relations plans in consultation with Program Director, Medical Director, and host hospital CEO.
  • Maintain effective communication and listening skills with patients, families, healthcare providers, employers, clients and team members.
  • Complete monthly operations summary report.
  • Prepare reports and weekly plans within CRM tool as well as territory analysis and submitting them to management.
  • Consult with corporate Chief Medical Officer, Clinical Consultants, and Denials Management Department.
  • Participate in team meetings along with Medical Director, Program Director, Nurse Manager, Therapy Coordinator, and others, as applicable.
  • Function as a resource for and provide team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.
  • Contribute to development of improved efficiency and productivity of program clinical/administrative functions.
  • Participate in continuing education/professional development activities.
  • Regularly attend industry events, training, company meetings, briefings, and educational workshops.
  • Participate in Clinical Program Development as identified through market demand.
  • Educate specific specialized physicians on quality, programs, accreditations, and regulations on inpatient acute rehabilitation, as applicable.
  • Participate in program quality management activities. Collect quality review data. Participate in survey preparation activities. Interact with assigned program consultant. Participate in unit safety activities.
  • Analyze market data to identify opportunities within the acute rehabilitation program.
  • Research and analyze competitors market success.
  • Contribute to the delivery of cost effective care.
  • Other duties as assigned.

Benefits

  • Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
  • Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Ongoing learning and career advancement opportunities.
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