Clinical Rehabilitation Specialist (CRS)

Lifepoint Health•Riviera Beach, FL

About The Position

The Clinical Rehabilitation Specialist (CRS), functionally equivalent to the Clinical Liaison role, supports the rehabilitation program by building referral relationships, developing census, educating the community, and assessing patients for potential admission. The role reviews medical charts and clinical information, conducts patient assessments, and completes detailed Pre-Admission Screens according to applicable facility, Lifepoint, and payer requirements. The specialist communicates with patients, families, healthcare providers, payers, and referral sources, and provides patient updates to relevant parties. The role also identifies barriers to admission and works with the program director to develop solutions. This full-time position is based at Kindred Hospital The Palm Beaches and requires travel in the community to hospitals, skilled nursing facilities, physician offices, and other referral sources. Clinical experience, a bachelor's degree in a health-related, business, or marketing field, nursing, or therapy, a valid driver's license, and reliable transportation are required.

Requirements

  • Clinical experience is required.
  • At minimum, graduate of a four-year college program with a bachelor's degree in a health-related, business, or marketing area of concentration; nursing or therapy is preferred.
  • Ability to travel in the community to meet clients and customers at hospitals, skilled nursing facilities, physician offices, and other nontraditional referral sources.
  • Valid driver's license and own reliable transportation are required.
  • Ability to communicate and demonstrate a professional image and attitude with patients, families, clients, coworkers, and others, with strong customer service and listening skills.

Nice To Haves

  • Nursing or therapy degree.

Responsibilities

  • Educate the community about rehabilitation through face-to-face contacts to develop census.
  • Develop business in alignment with the strategic goals of the rehabilitation program.
  • Build relationships with referral sources within the territory to increase census.
  • Identify barriers to the admission process and develop solutions with assistance from the program director.
  • Review patient medical charts and understand test results, therapy evaluations, pre-existing conditions, and relevant medical information.
  • Interact professionally with patients, families, and healthcare providers while gathering clinical information and patient history.
  • Conduct thorough patient assessments to identify potential rehabilitation program admissions.
  • Complete detailed Pre-Admission Screens, as applicable, according to facility and Lifepoint policies and procedures and payer requirements.
  • Schedule meetings and arrange in-services for medical professionals, including referral sources, doctors, nurses, social workers, and other healthcare professionals.
  • Provide patient updates to physicians, payers, case managers, social workers, and other relevant parties.
  • Maintain working relationships with new and existing referral sources by providing excellent after-sales service.
  • Perform other duties as assigned.

Benefits

  • Multiple levels of medical, dental, and vision coverage, with tailored benefit options for part-time and PRN employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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