Clinical Quality Improvement & Patient Safety Specialist - Quality Management - Full Time

Kingman Healthcare•Kingman, AZ

9d•Onsite

About The Position

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country. This position is responsible for tracking outcomes of patient safety improvement initiatives, driving performance improvement, and utilizing quality and safety improvement tools. The specialist will support post-implementation monitoring, establish/revise procedures, create plans with targets and risk management, facilitate program pilots, design reports and dashboards, and provide updates to leadership. The role also involves collaborating with analytics teams for data reporting, developing and spreading learnings, gathering requirements, and analyzing trends from safety reports and patient safety rounds. Other duties as assigned to support the department and organization are also expected.

Requirements

Bachelors of Science in Nursing or; Bachelors degree in a healthcare related field
2+ years of experience in Quality Improvement
Certified Professional in Patient Safety (CPPS) within 2 years of hire
Current, valid RN license or Arizona allied health license, if applicable
Leadership skills to delegate tasks and motivate team members to collaborate on projects
Ability to analyze and plan for cost and risk within projects
Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements
Ability to make important decisions under pressure
Ability to handle multiple competing priorities; utilize resources effectively
Ability to inspire effective teamwork and motivate staff
Ability to lead by example and to encourage team members to seek solutions
Self-motivated and excellent problem-solving skills
Strong interpersonal skills
Manage and monitor clinical quality studies
Ability to work independently
Ability to develop dashboards, scorecards and key performance indicators
Excellent computer skills

Nice To Haves

Masters degree in healthcare related field
3+ years of experience in Process Improvement or Patient Safety

Responsibilities

Tracks outcomes of patient safety improvement initiatives ensuring they are measurable, sustainable and aligned with organizational goals
Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements
Utilizes quality and safety improvement tools such as PDCA and A3 to design, develop, implement and track patient safety initiatives
Supports post-implementation monitoring to validate sustained process improvement
Establish and/or revise procedures necessary for successful implementation of the Quality Improvement program
Create long-term and short-term plans, including setting targets for milestones, identifying and managing risk, and adhering to deadlines
Facilitate and track program pilots as deemed necessary
Designs reports and visual dashboards that clearly communicate trends, outcomes and opportunities
Participates in development and maintenance of numerous quality and safety dashboards and scorecards
Provides regular progress updates on patient safety initiatives to Senior Leadership and Quality & Patient Safety Council
Work with Analytics teams to design data reporting around the program’s performance, and clinical and financial outcomes
Collaborates with leadership to develop and spread learnings via Safety Alerts, Advisories and key learnings based on best practices and process improvement initiatives
Work with different teams to gather requirements, design program details, and present outcomes
Utilizes trends from safety reports, patient safety rounds and other sources of patient safety data to focus on areas for further analysis and improvement opportunities
Performs other duties as assigned to support overall effectiveness of department and organization.