Clinical Quality Coordinator

DelRicht Research • New Orleans, LA

41d • Onsite

About The Position

DelRicht Research is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications FDA approved. We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. This role is responsible for supporting the Quality Assurance (QA) team with process improvement initiatives, as well as training, and trend identification across the site network’s clinics. The Clinical Quality Coordinator will maintain clinical trial data integrity to ensure site is audit ready at all times. The Clinical Quality Coordinator will assist with oversight and maintenance of activities related to the conduct of clinical trials at the site including but not limited to: Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness. Ensure that clinical trial protocols are being adhered to 100% of the time. Coordinate, communicate and collaborate with clinical teams across our site network. Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols. Detail plans for timely correction of electronic source errors. Ensure both inter- and intra-site consistency in source completion. Manage and report charting trends to leadership. Assist with training for both clinical teams and the QA department. Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators.

Requirements

• Minimum 2-3 years of healthcare experience
• Confidence reviewing medical charts, medical terminology, and healthcare operations
• B.S or B.A from any accredited university in any degree
• Proficiency with Google Sheets or Excel

Nice To Haves

• Self motivated, energetic and positive
• Team player with excellent communication skills
• Comfortable speaking to external and internal stakeholders and leaders
• Ability to work autonomously with a high level of self accountability
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Remarkably organized with effective time management skills
• Skilled at problem solving and solution focused
• Manage multiple tasks and clinical trials efficiently
• Accept ownership of tasks from inception through completion and assume responsibility for personal success
• Coffee drinkers preferred. Tea drinkers accepted.

Responsibilities

• Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness
• Ensure that clinical trial protocols are being adhered to 100% of the time
• Coordinate, communicate and collaborate with clinical teams across our site network
• Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols
• Detail plans for timely correction of electronic source errors
• Ensure both inter- and intra-site consistency in source completion
• Manage and report charting trends to leadership
• Assist with training for both clinical teams and the QA department
• Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators

Benefits

• Comprehensive benefits - medical, dental & vision
• Generous Paid Time Off that builds throughout your career with the company
• 401K (including discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals

What This Job Offers

• Job Type: Full-time
• Career Level: Senior