Clinical Quality and Safety Specialist (RN / PA)
About The Position
Prenuvo is seeking a dedicated and experienced clinical professional (Registered Nurse or Physician Assistant) with a passion for quality, systemic problem-solving, and a proactive safety culture to join their team. The ideal candidate will play a critical role in ensuring the highest standards of clinical quality, patient safety, and satisfaction across the Prenuvo ecosystem. This role champions a "Proactive Care Culture" by viewing incidents and complaints as opportunities for systemic improvement. The position involves managing clinical complaint management and proactive quality improvement (QI) initiatives, leveraging a clinical background to balance these aspects. Applicants must be legally authorized to work in the United States and not require employer sponsorship. This role offers the chance to reshape healthcare through proactive methods, working with cutting-edge technology and high-performing teams.
Requirements
- Current and valid multi-state licensure as a Registered Nurse (RN) or Physician Assistant (PA).
- Willingness and ability to become licensed in additional states as needed.
- Minimum of 5 years of experience in an active clinical setting.
- Minimum of 2 years of dedicated experience in a clinical quality, patient safety, or risk management role.
- Deep familiarity with and commitment to proactive care culture principles, systemic risk management, and human factors in healthcare safety.
- Exceptional analytical skills with a proven track record of turning safety data into actionable clinical workflows.
- Comfort with navigating ambiguity, scaling processes, and designing new systems in a fast-growing health-tech environment.
- Outstanding remote communication, interpersonal, and patient education skills.
- Proficient in video conferencing, Slack, Google Workspace, and email.
Nice To Haves
- Experience in MRI services, radiology, or oncology is a strong plus.
Responsibilities
- Process and thoroughly investigate clinically related patient complaints, gathering context from patients, clinic staff, and providers.
- Coordinate with radiology, patient experience, and provider teams during investigations, triaging and escalating concerns for timely resolution.
- Follow up directly with patients to provide clarity and education regarding their medical history, scan results, and the scope of a whole-body MRI.
- Prepare and present complex cases for clinical quality review, offering evidence-based recommendations.
- Manage the internal incident reporting system, review safety reports, and compile comprehensive event summaries.
- Lead or participate in Root Cause Analyses (RCAs) or alternative incident review systems to identify underlying systems issues.
- Translate incident findings into concrete, actionable items and interventions to mitigate future risks.
- Ensure all safety tracking and incident resolutions comply with regulatory and accreditation standards.
- Partner with multidisciplinary teams to design, implement, and evaluate quality improvement projects.
- Monitor safety and quality data trends to proactively recommend preventative interventions.
- Serve as the organizational advocate for a fair, transparent safety culture and conduct training for staff.
- Maintain meticulous, secure records of all quality activities, complaints, and incident investigations.
- Prepare monthly quality and safety reports for leadership, highlighting key trends and strategic opportunities.
Benefits
- Free, whole-body scans for each team member
- Flexible vacation policy
- Prenuvo’s Commuter Benefits Plan
- 401(k) retirement savings plan
- Comprehensive benefits package including health, dental, vision, and mental health coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
