Clinical Program Manager (LCSW/LMFT) | $2,000 Hiring Bonus

Downtown Women’s Center•Los Angeles, CA

24d•$115,000 - $115,500•Hybrid

About The Position

DWC seeks a full-time, licensed Clinical Program Manager (LCSW, LMFT) to support the strategic planning and enhancement of DWC’s clinical programs. The Clinical Program Manager will provide oversight and direct supervision to unlicensed clinicians and clinical interns to enhance therapeutic services. This position will manage DWC’s Trauma Recovery Center, train and model crisis intervention skills, and provide clinical consultation and training to other DWC departments. An ideal candidate will lead, inspire, and motivate a team of professionals whose primary goal is to provide holistic, trauma-informed care to women and gender diverse individuals in the Skid Row community. This position will create a "strengths-based" culture in treatment planning and service delivery. The Clinical Program Manager is a member of the Clinical Department and will report directly to the Clinical Director.

Requirements

LCSW or LMFT in good standing with the Board of Behavioral Sciences in the state of California required
2 years of post-licensure experience and completion of 15-hour Clinical Supervision training required
Supervisory experience required
Program, contract and budget management required
Knowledge of the complex barriers surrounding women’s homelessness
Experience working with homeless adults and knowledge of available community resources required
Crisis intervention/de-escalation experience, and familiarity and comfort working with issues related to homelessness, substance abuse, mental health diagnoses, and the impact of trauma required
Familiarity with evidence-based practices (Trauma-Informed Care, Seeking Safety, CBT, DBT, Harm Reduction, Motivational Interviewing) required
Experience utilizing data collection tools to track program progress
Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
Able to solve problems by being resourceful and using creativity
Ability to be flexible with hours when needed
Ability to work independently and as part of a team
Ability to build and maintain trusting relationships with community stakeholders and health and social service providers
Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
Oral and written fluency in English required; Spanish a plus
Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping
Cultural humility; knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
Comply with local, state, and federal laws and regulations around confidentiality and mandated-reporting
Professional attitude; team- and service-oriented, friendly, and positive
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
Background clearance required

Nice To Haves

Spanish a plus

Responsibilities

Manage day-to-day functions of DWC’s Trauma Recovery Center to ensure that budget and grant requirements are met
Provide strengths-based support and clinical guidance to clinicians across DWC programs
Develop, train, and coach a multi-disciplinary team that provides trauma-informed services to clients who have experienced homelessness, trauma, and mental health and substance use issues
Assist staff with crisis intervention and model de-escalation techniques, following internal crisis protocols, and fulfill mandated reporting requirements
Maintain clinical licensure with the Board of Behavioral Sciences in the state of California
Provide clinical supervision to unlicensed clinicians working towards licensure (individual and group supervision as assigned) and to one part-time psychiatrist
Provide weekly individual supervision to all direct reports
Ensure that staff receive comprehensive onboarding, training, and regular professional development
Develop and enhance the coordination of case management and mental health policies, procedures, and services to ensure that organizational goals are met
Develop and maintain relationships with Master’s level educational programs and oversee Clinical Internship program for MSW students
Facilitate quarterly internal audits and oversee ongoing quality assurance for assigned Clinical Programs, including clinical charting with the support of the Clinical Director
Attend funder meetings as scheduled
Develop and maintain relationships with clients, staff, local service providers and funders, and participate in community meetings
Participate in and facilitate internal and external meetings and trainings, including bi-weekly Trauma Recovery Center program meetings
Serve as an ambassador of DWC and its mission and values by participating in community meetings/collaboratives/events
Collect and report on program data and progress as requested
Provide regular, written reports to the Clinical Director and additional reports as assigned
Comply with local, state, and federal confidentiality laws and regulations
Other duties as assigned to support the mission of the organization