Clinical Program Manager, Developmental and Behavioral Pediatrics (DDBP)

Cincinnati Children's•Burnet, TX

1d•$94,037 - $120,078•Onsite

About The Position

The Clinical Program Manager leads program development, operations, quality improvement, education, personnel, and financial management for Developmental and Behavioral Pediatrics (DDBP). The role collaborates with leadership to align the program with Cincinnati Children’s mission and vision, develops strategic plans and stakeholder collaborations, oversees program outcomes, and supports the maturation of programmatic and financial resources. The position manages reporting personnel and supports staff recruitment, onboarding, training, development, evaluation, and retention. It leads efforts to improve processes, data quality, reporting, and patient-population outcomes. In collaboration with leadership, the manager directs daily program operations, develops and monitors business processes, promotes regulatory compliance and safe, efficient operations, and addresses staffing and facility or equipment utilization. The role also supports grant preparation and submission, provides guidance to principal investigators on sponsor requirements, maintains accreditation-related evaluation records, and contributes to budget development, financial controls, performance analysis, productivity metrics, revenue-cycle oversight, pricing, and revenue reporting. The position may provide direct patient care.

Requirements

Bachelor’s degree in a related field.
At least 7 years of work experience in a related job discipline, or a master’s degree and 3–5 years of experience.
Clinical licensure in a related field and program.

Nice To Haves

Experience with a similar population, personally and/or professionally.
Conflict resolution skills.

Responsibilities

Design broad-scale developmental plans for the program and collaborate with leadership to implement strategies aligned with the organization’s mission and vision.
Lead process and quality improvement activities, measure and maintain program outcomes, and oversee collaborations with other departments and divisions.
Develop program processes and stakeholder collaborations, assess needs and resources, and investigate potential funding options.
Coordinate integration of activities inside and outside the organization and, when needed, coordinate outreach messages and activities.
Oversee internal and external education offerings and competency resources; develop evidence- and research-informed training and serve as a resource to multidisciplinary staff.
Manage reporting personnel, including recruitment, selection, onboarding, development, training, discipline, termination, evaluation, salary, payroll, and retention decisions as applicable.
Identify and address personnel-management issues, support staff development and leadership, and help teams meet program operations and strategic targets.
Develop and implement methods, processes, and systems to improve team workflows, data quality and usability, and reporting processes.
Direct and coordinate daily program operations in collaboration with leadership; establish and monitor effective and efficient business processes.
Develop and implement policies and procedures to improve utilization, quality, cost effectiveness, and operations, and ensure compliance with applicable regulatory requirements.
Address issues involving staffing, facility and equipment utilization, patient flow, supplies, instruments, and workplace safety.
Support preparation and submission of internal and external funded projects, liaise with principal investigators and subcontract sites, and assist faculty with grant-related projects and correspondence.
Maintain annual evaluation records for accreditation purposes and develop or oversee annual operating budgets.
Contribute to financial controls and performance analysis, evaluate variances and solutions, establish and monitor productivity metrics, and oversee revenue-cycle activities, pricing, program development, and monthly revenue reporting.
May provide direct patient care.