Clinical Program Manager - Licensed Mental Health Professional (LMHP)
Epic Health Partners•Richmond, VA
•$65,000 - $75,000•Onsite
About The Position
Epic Health Partners, LLC is committed to delivering exceptional, person-centered behavioral health services across Virginia. As we continue to grow, we are seeking an experienced Clinical Program Manager to provide strong leadership, support the development of high-performing teams, and ensure the delivery of high-quality care. This role is responsible for guiding program operations, fostering a culture of accountability and clinical excellence, and driving positive outcomes for both staff and the individuals we serve.
Requirements
- Master’s Degree in Counseling, Social Work, Psychology, or related field required.
- Licensed in Virginia as LPC, LCSW, LMFT, or Clinical Psychologist.
- Minimum of three years of clinical experience including assessments, treatment planning, therapy services, and crisis/behavioral interventions.
- Strong knowledge of VADBHDS and DMAS regulations and evidence-based practices.
- Proficiency in psychosocial assessment, treatment planning, and clinical documentation.
- Strong verbal and written communication skills.
- Effective critical thinking, problem-solving, and decision-making abilities, including in crisis situations.
Nice To Haves
- Minimum of two years of supervisory experience preferred.
Responsibilities
- Provide day-to-day leadership over the clinical and administrative operations of assigned programs.
- Supervise, support, and develop clinical staff through onboarding, training, clinical supervision, coaching, and ongoing performance management.
- Deliver direct clinical services, including assessments, treatment planning, crisis intervention, care coordination, and therapy, as needed.
- Conduct and review assessments, Individualized Service Plans (ISPs), treatment plan updates, and discharge documentation in compliance with regulatory and organizational requirements.
- Ensure clinical documentation meets Medicaid, DBHDS, licensing, payer, and agency standards for quality, accuracy, and timeliness.
- Review and audit clinical records, progress notes, and related documentation to support compliance and quality improvement initiatives.
- Submit and monitor service authorization requests and participate in peer-to-peer reviews with managed care organizations, as required.
- Develop and maintain staff schedules to ensure adequate coverage and effective service delivery.
- Collect and report program-level metrics related to productivity, service delivery, compliance, and client outcomes.
- Lead and actively participate in team meetings, trainings, case reviews, and agency leadership initiatives.
- Build and maintain collaborative relationships with individuals served, families, referral sources, community partners, and internal stakeholders.
- Promote person-centered, trauma-informed, and recovery-oriented approaches in all aspects of program oversight and service delivery.
- Maintain compliance with HIPAA and all organizational policies related to confidentiality and security of Protected Health Information (PHI).
- Support agency growth, quality improvement efforts, and strategic initiatives as assigned.
Benefits
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Retirement plan options
- Ongoing training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
