Clinical Program Coordinator

Health Connect America • Bessemer, AL

8d • Hybrid

About The Position

Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact. This is a dynamic role that blends clinical expertise with operational leadership. You'll work closely with Program Directors, clinicians, referral sources, community partners, clients, and families to ensure services are delivered efficiently and effectively while maintaining the highest standards of quality. Success in this position requires strong clinical judgment, attention to detail, leadership skills, and the ability to balance multiple priorities. You'll have the opportunity to influence program outcomes, support staff development, and contribute to the continued growth and success of your region. For licensed clinicians providing supervision, this role may include oversight of staff working toward licensure, including responsibility for supervision activities, maintaining appropriate credentials, and ensuring compliance with applicable professional and regulatory requirements.

Requirements

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field
• Licensure or license eligibility as required by applicable state regulations (such as LPC, LCSW, LMFT, or equivalent)
• Experience providing clinical behavioral health services, preferably in community-based or outpatient settings
• Strong knowledge of behavioral health documentation, regulatory requirements, quality assurance processes, and clinical best practices
• Valid driver's license, reliable transportation, and current vehicle insurance, if required for assigned duties

Nice To Haves

• Leadership, supervisory, program coordination, or management experience preferred

Responsibilities

• Provide clinical leadership, mentorship, and guidance to team members while modeling best practices in service delivery, documentation, and professional conduct
• Support treatment planning, care coordination, and clinical compliance activities by reviewing documentation, participating in treatment team meetings, and promoting quality standards
• Assist with program operations including admissions, service authorizations, scheduling, staff training, referral management, customer relations, and documentation compliance
• Partner with leadership on recruitment, hiring, onboarding, staff development, strategic planning, and program growth initiatives
• Support regulatory readiness through chart audits, quality reviews, accreditation activities, and compliance with organizational, payer, and state requirements
• Provide direct clinical services when needed and, when applicable, offer licensure supervision and support to clinicians pursuing professional licensure

Benefits

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level