Clinical Product Specialist - US
Adaptix•Wilmington, DE
•Remote
About The Position
We are looking for an experienced Clinical Product Specialist to join our team. Working within the Product Management department, you will be responsible for the clinical promotion of, and ensuring customer satisfaction with, our Medical and Veterinary Systems. Using your clinical knowledge base, training expertise and commercial skills, you will promote and educate medical and veterinary professionals on Adaptix’s unique tomosynthesis imaging technologies, ensuring high levels of engagement and customer satisfaction.
Requirements
- Educated to degree level in Radiography
- Current ARRT certification or equivalent
- Core Radiography knowledge, and image interpretation requirements
- An understanding of learning styles to meet customer needs
- Ability to work independently and to be self motivated
- Problem solving nature, being ability to work through challenges under pressure
- Ability to react to changing working requirements
- Highly effective presenters; able to use PowerPoint to create impactful presentations
- Ability to communicate on a broad level within the organization and customer environment
- Detail focus with the tenacity to see tasks through to their successful completion
- Experience of product support within the radiology domain
- Delivering impactful Product demonstrations
- Delivering Applications Training in a Clinical Environment
- Development of Training Material
- Successful track record of maintaining high customer satisfaction
- Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
- Successful management of customer satisfaction challenges
Nice To Haves
- Commutable access to a major airport hub would be highly advantageous due to the need for regular domestic air travel to support our distributors.
Responsibilities
- Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the internal and external sales team in commercial negotiations
- Contribute to the creation of compelling product marketing material (White papers, presentations)
- Contribute to the completion of Technical Sales Responses
- Provide training internally and to distributors on the Adaptix DT Medical and Veterinary systems
- Manage and Collect high quality image data to promote key system benefits
- Deliver engaging training sessions to ensure high levels of customer satisfaction
- Collaborate with Service and R&D to efficiently and effectively resolve customer issues
- Deliver engaging product demonstrations to promote the benefits of the Adaptix Medical and Vet Systems
- Collate and share customer feedback to enhance future system development
- Support clinical trials and studies in conjunction with the R&D team and external clinical partners
Benefits
- Compensation is competitive and commensurate with experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
