Clinical Product Marketing Manager

HealthieNew York, NY
Hybrid

About The Position

We are seeking a Clinical Product Marketing Manager, who is a clinician and communicator with experience in health tech, passionate about educating others on the value of Healthie. This role serves as a liaison between product innovations and the clinicians who use them daily. The successful candidate will translate Healthie's roadmap, new features, and integrations into clear, actionable education to drive adoption and enhance customer engagement. The role requires thriving in fast-paced environments, navigating ambiguity, and a strong ability to execute. The position involves cross-functional collaboration with Product, Customer Success, and Growth teams to shape market communication, create resources for clinicians, and integrate provider feedback into platform development and explanation. This role is ideal for individuals who enjoy teaching, writing, and storytelling, and wish to apply their clinical expertise to shape modern care delivery software.

Requirements

  • Professional clinical experience.
  • Experience using EHRs or other digital health platforms in a day-to-day work setting.
  • 1-2 years of experience working at a health tech company in a role with exposure to product development, cross-functional collaboration, or go-to-market execution.
  • Understanding of how software is built and shipped.
  • Strong writing and communication skills, capable of creating training guides, help articles, or demo videos.
  • Action-oriented with a sense of urgency.
  • Ability to make smart decisions in ambiguous situations.
  • Collaborative skills for working across teams, including engineers, product managers, and designers.
  • Excitement about leveraging technology to improve care delivery.
  • Firsthand understanding of the realities of patient care, documentation, and workflow efficiency.

Nice To Haves

  • Direct experience working with a product or engineering team, even informally.
  • Experience with B2B or B2C communications.
  • Familiarity with RCM, medical billing, or practice revenue workflows.

Responsibilities

  • Translate complex product updates into approachable, clinician-focused education through webinars, internal trainings, and product demos.
  • Collaborate with Product and Customer Success teams to ensure launch communications clearly explain the value of each feature for real-world care delivery.
  • Develop educational resources such as help docs, tutorials, onboarding materials, and in-app guides.
  • Host webinars and training sessions to guide providers and teams on effective Healthie usage.
  • Share stories of innovation and impact through case studies and testimonials, acting as a champion for Healthie's mission.
  • Track engagement metrics and share learnings to improve future rollouts.
  • Contribute a clinical perspective to roadmap discussions and feature feedback.
  • Gather provider insights to inform product development and communication strategies.
  • Partner with Growth and Product teams to identify opportunities for customer success and showcase Healthie's impact across specialties.

Benefits

  • Hybrid NYC-based role (2-3 days in office)
  • U.S. work authorization required
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