Clinical Practice Preferred Coordinator

UnitedHealth Group•Fort Worth, TX

3d•$20 - $36•Onsite

About The Position

This position is Onsite. Our office is located at 5531 South Hulen Street Fort Worth, TX. Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Clinical Practice Preferred Coordinator will partner with the WellMed/USMD Clinic Operations Team in various quality driven projects and endeavors; and act as an extension of the Clinic Operations team to help WellMed/USMD achieve quality driven goals. Participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Clinical Practice Preferred Coordinator works under the direction of the Clinic Administrator and in coordination with the WellMed/USMD Clinic Operations Team to outreach to patients whose clinical measures that need to be addressed. This individual will partner with WellMed/USMD outpatient physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm CST from Monday - Friday.

Requirements

High School Diploma / GED OR equivalent years of work experience
Must be 18 years of age OR older
Current BLS certification
3+ years as a certified MA OR a combination of 5 years certified and non-certified medical assistant experience (with at least a minimum of 2 years certified)
Experience with computers and literacy in electronic health record
Experience working with Microsoft Office with a focus on Excel (View, sort, filter, create spreadsheets, VLOOKUP)
Knowledge of medical terminology
Ability to work between the hours of 8:00 AM - 5:00 PM CST from Monday – Friday

Nice To Haves

Bilingual fluency in English and Spanish
Ability to mentor others
Ability to react calmly and effectively in emergency situations required. Will assume a leadership role until higher levels of care arrive on scene
Communication and customer service skills

Responsibilities

Partner with WellMed/USMD physicians to assist patients in completing health screens and preventive care measures that are not yet completed.
Outreach to external physician offices to obtain copies of consult notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.
Successfully update preventive health screens and clinical measures in the EMR that have been determined as completed.
Communicate regularly with interdisciplinary team members to coordinate/update a patient’s care.
Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures.
Participate in various quality driven initiatives within WellMed/USMD and collaborate together to achieve high level patient outcomes.
Submit data to external agencies as directed by manager.
Explain the importance of preventive health screens and clinical measures to patients and Families
Performs all duties at the expert level within the scope of a Medical Assistant’s scope of practice. Operates diagnostic equipment (cannot interpret tests), obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.
Performs quality control checks on equipment.
Prepares and sterilizes medical equipment using the autoclave.
Fosters accountability for clinical practice and patient goals.
Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others’ documentation is incorrect and alerts clinic leadership. Assists other MA’s with documentation questions.
Coordinates patient care as directed by provider, and policies / procedures.
Respects patient confidentiality at all times. Ensures others are also respecting patient confidentiality.
Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Anticipates provider’s needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy.
Creates and maintains an environment that supports infection prevention
Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
Rotate clinic to clinic within WellMed/USMD clinic locations as needed.
Performs all other related duties as assigned.