About The Position

Wilson Health is seeking a direct-hire Clinical Support Staff member (CMA or LPN) for their Urgent Care facility in Sidney, Ohio. This role involves assisting patients with vital information collection, supporting physicians/providers during examinations and procedures, patient education, documentation, and maintaining medical supplies and equipment. The position requires adherence to all federal and state laws, company policies, and HIPAA regulations, as well as assisting with various clerical duties to ensure efficient office operations.

Requirements

  • High school diploma or equivalent
  • Certification as a Registered Medical Assistant (RMA), a Certified Medical Assistant (CMA), or a Clinical Certified Medical Assistant (CCMA) - Required
  • Graduation from accredited Medical Assisting program OR Active LPN License with the State of Ohio

Nice To Haves

  • Electronic Health Records (EHR) - EPIC, preferred
  • Urgent Care experience preferred or 2+ years of experience - preferred

Responsibilities

  • Performs all duties under the supervision of the physician/provider, and within the guidelines established by the physician/provider; anticipates duties that need to be performed and strives to make the physician/provider as efficient and effective as possible.
  • Greet patients courteously and assist patients in the examination room in a helpful and compassionate manner; conducts self according to ASPIRE values.
  • Obtains and accurately records vital signs, chief complaints, current medications and allergies.
  • Assists physician/provider with examinations, including blood draws, lab specimens, injections, electrocardiograms; assists physician/provider with minor surgical procedures.
  • Educates patients/family members on topics related to the patient’s medical condition and care within the guidelines established by the physician/provider.
  • Documents in the patient’s medical record accurately, appropriately, and thoroughly.
  • Assists in ordering diagnostic tests and procedures, and making referrals, including referral tracking documentation in the practice management system.
  • Communicates with patients and family members in a professional and compassionate manner; communicates test results under the guidance and direction of the physician/provider.
  • Performs quality control measures on all appropriate medical testing equipment, refrigerators, sterilizers; properly completes compliance logs regarding quality control.
  • Maintains proper inventory of medical and lab supplies; orders of supply according to established guidelines.
  • Follows all applicable federal and state laws and regulations; follows Wilson Health Medical Group and Wilson Health policies and procedures; always follows HIPAA Privacy and Security Practices.
  • Assists with scheduling patients, faxing and electronic communications, telephone duties, form completion and other clerical duties as needed to maintain an efficient, effective medical office.

Benefits

  • Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
  • Generous paid time off (PTO) program beginning day one, designed to support work-life balance, rest, and time with family.
  • Medical Insurance: Choose from two High Deductible Health Plan (HDHP) options or a PPO plan, along with Dental and Vision coverage.
  • HSA with employer contribution for eligible health plans; FSA for medical and dependent care expenses.
  • Company-paid Life Insurance and Long-Term Disability Insurance
  • Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance
  • Industry-leading retirement plan – employer contributions begin day one with no waiting period for participation.
  • Tuition Assistance Program
  • Free access to an on-site gym, available 24/7
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