Clinical Placement Coordinator - MPAS NH

Franklin Pierce University • Lebanon, NH

6d • Onsite

About The Position

The Clinical Placement Coordinator assumes a key role in establishing partnerships between FPU’s MPAS programs and clinical facilities for the purpose of securing quality clinical placements for all health training students. The CPC collaborates with the Dean, program director(s) and faculty to create a master clinical calendar, manage the health and safety compliance requirements for clinical placements, coordinate faculty and student orientation to clinical facilities, and manage student or faculty clinical placement concerns. Additional responsibilities include clinical placement analysis and assessment, participation in activities required for program approval and accreditation, and operational management of clinical placements.

Requirements

• A minimum of 3 years of previous relevant administrative experience is required.
• Associate degree in related area, Bachelor’s degree preferred; or a combination of education and experience from which comparable knowledge and skills have been acquired.
• Incumbent must possess excellent presentation and computer skills with proficiency in Microsoft Office software (specifically, Word, Excel, Access and Outlook), as well as the ability to stay current with emerging office technologies.
• Incumbent must possess strong customer service skills, organizational skills, and excellent oral and written communication skills in English.
• Handle and protect highly confidential material. All information must be kept in strict confidence and should only be discussed in the appropriate professional setting.
• Demonstrate excellent customer service skills (both in person and on the telephone), including acting as a liaison between students, faculty/staff, and clinical preceptors.
• Maintain and foster positive working relationships.
• Demonstrate ability to develop written reports and action plans.
• Works to create efficient systems and workflows between the clinic and program.
• Be able to work effectively, decisively, and flexibly in a fast-paced, dynamic environment to meet program deadlines.
• Operate heavy use of clinical tracking software.
• Be able to work collaboratively with a variety of individuals and organizations including faculty, students, clinicians, and members of the community.
• Demonstrate good interpersonal skills and the ability to interface in a professional setting on and off campus.
• Maintain professionalism at all times when dealing with faculty, staff, students, and all external partners.
• Accept and render constructive criticism in a professional manner.
• Adhere to department/ university policies and procedures.
• All employees support the university’s mission, vision, and values by incorporating daily behaviors outlined in the Code of Conduct. Each team member should be able to describe the ways in which their work contributes to making the university a great place for students to learn and employees to work. Each employee plays an essential role in fostering an environment of respect, diversity, and inclusion, raising the quality of service, and generating ideas that help us to continually improve.
• All information regarding students is protected by FERPA and considered confidential. Student information must not be shared without permission by the student.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily with or without reasonable accommodations.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• In coordination with the program, negotiate the clinical schedules with the various clinical sites and develop the rotation schedules for the entire clinical year.
• Enter and maintain student/preceptor data in clinical tracking software, including rotation sites and assignments, clinical tracking, and student information.
• Develop long-term professional and collegial relationships with clinical site staff/administrators through positive communication with clinical sites.
• Oversee the administration of the clinical education phase of the program.
• Assist faculty and preceptors with clinical tracking software.
• Organize and maintain files and records, frequently involving cross-filing/cross-reference systems.
• Coordinate, initiate, prepare, process, and/or monitor administrative/operational correspondence (i.e. forms, records, reports, schedules, clinical training, credentialing, orientation materials and other documents).
• Ensure timely and accurate completion of documents by other staff, faculty, students or individuals external to the department or university.
• Assist as requested with the various day-to-day clerical and administrative functions pertaining to student clinical rotations; preceptor, faculty and student evaluations; and documentation of the required rotations for students for graduation.
• Monitor the Castle Branch system to ensure that students have achieved full compliance with admission screenings as well as updated screenings prior to the clinical year.
• Troubleshoot concerns related to clinical year students and/or rotation sites.
• Monitor students’ progress on rotations.
• Assist faculty in the remediation of students.
• Assist and proctor end-of-rotation examinations.
• Review preceptor and student evaluations and notify the Program Director when immediate concerns arise.
• Help coordinate on-campus immersion activities that pertain to the clinical year.
• Compile a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests by supervisor, other staff and/or faculty members.
• Confer regularly with immediate supervisor, office manager, other department/university personnel, and/or various firms/organizations/individuals external to the university.
• Meet with students and preceptors to ensure their needs are being met and resolve any issues or complaints that arise.
• Prepare and monitor clinical affiliation agreements and paperwork required for clinical rotations including comprehensive filing system, letters of intent, board certifications, licenses, and clinical site evaluations.
• Maintain electronic placement system data for student rotations to include up-to-date preceptor and site contact information, availability, placement, and affiliation requirements for student rotations.
• Prepare CME certificates for preceptors, when applicable.
• Monitor and prepare invoices to arrange for rotation stipend payments to preceptors and/or clinical sites.
• Answer inquiries via email or phone from students and preceptors.
• Coordinate the preparation of detailed clinical preceptor packets for preceptors (or clinical site contact) regarding rotation assignments.
• At the end of a clinical rotation, distribute preceptor evaluations and appreciation letters for preceptors.
• Understand and comply with ARC-PA Standards as they pertain to students/preceptors/sites during the clinical year.

Benefits

• Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.
• Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay.
• Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.
• Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
• Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, travel discounts, local business discounts, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree