Clinical Pharmacy Technician - Clinical Pharmacists
About The Position
The Clinical Pharmacy Technician is responsible for supporting clinical pharmacists and patients through various tasks aimed at improving medication adherence, facilitating prior authorizations, managing patient assistance programs, and promoting internal pharmacy services. This role involves monitoring and tracking patient medication adherence, conducting patient outreach, assisting with prior authorizations to ensure timely medication access, enrolling patients in assistance programs, coordinating prescription services, and performing operational tasks to enable pharmacists to focus on clinical interventions. Additionally, the technician will be involved in data tracking and reporting for quality programs and performance improvement initiatives.
Responsibilities
- Monitor and track patient adherence to medications tied to NCQA measures (e.g., statins, diabetes, hypertension)
- Conduct outreach to patients to improve adherence and close care gaps
- Document and support quality metric performance initiatives
- Assist with prior authorizations during coverage gaps or high-volume periods
- Ensure timely submission and follow-up with payers
- Reduce delays in medication access and therapy initiation
- Enroll and support patients in internal medication assistance programs (MAP) and manufacturer programs
- Collect, verify, and maintain required documentation
- Help reduce financial barriers to medication access
- Promote use of internal pharmacy services
- Coordinate prescription transfers, refills, and medication synchronization
- Address patient barriers related to cost, access, and convenience
- Perform operational tasks to allow pharmacists to focus on: Hypertension management, Diabetes/A1C optimization, High-risk patient interventions
- Support initiatives tied to triple-weighted quality measures
- Track and document: Medication adherence metrics, Prior authorization outcomes, Patient assistance enrollment, Prescription capture rates
- Assist in reporting for quality programs and performance improvement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
