Clinical Pharmacy Tech II - Community Pharmacy

WVU Medicine•Bensley, VA

9d•Onsite

About The Position

Responsible for securing patient data based upon comprehensive data elements, financial education/counseling, insurance verification, provision of clinical information for pre-certification, authorization and third party claims management. Interviews patient for clinical, financial, and history information and arranges appropriate clinical care. A Clinical Pharmacy Technician will work independently gathering and submitted patient information with oversight of a pharmacist as needed. They will be responsible for performing pharmacy related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care. This position supports retail pharmacy operations by working closely with pharmacy managers and the pharmacy analyst to reduce drug spend and optimize purchasing strategies. This role will assist in evaluating medication utilization, identifying cost-saving opportunities such as lower-cost NDC alternatives, and supporting standardization efforts across pharmacy sites. The technician helps implement inventory optimization initiatives, monitors drug pricing trends and shortages, and ensures alignment with established purchasing strategies. In collaboration with leadership, this position will contribute to data-driven decision-making by assisting with audits, tracking key performance metrics, and supporting financial analyses related to reimbursement, margins, and overall pharmacy performance. In addition, will play a key role in expanding and supporting Medical Benefit (Med B) services, including assisting with workflow development, documentation, and operational execution. The technician supports internal audits to ensure compliance with regulatory, payer, and organizational standards, while identifying opportunities for process improvement. This position is actively involved in advancing business initiatives, departmental goals, and strategic projects, including new service lines and program enhancements. The role requires strong attention to detail, collaboration across teams, and the ability to support both clinical and business-focused initiatives that improve financial performance, operational efficiency, and patient access to care.

Requirements

High school diploma or Equivalent.
Must possess current licensure as required by state board where services will be provided: MD: Pharmacy Technician Student Permit or Pharmacy Technician License through Maryland Board of Pharmacy OH: Pharmacy Technician Trainee License or Certified or Registered Pharmacy Technician License through Ohio Board of Pharmacy PA: Pharmacy Technician Trainee or Pharmacy Technician License through the Pennsylvania Board of Pharmacy WV: Pharmacy Technician Trainee or Pharmacy Technician License through West Virginia Board of Pharmacy.
Nationally Certified Pharmacy Technician through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) OR If applicant has two (2) or more years of pharmacy specific experience, must be obtained within 15 months of hire.
Must be able to use computers and software applications.
Must be able to work accurately, efficiently, and safely in a fast-paced environment.
Must be polite and respectful when communicating with staff, physicians, patients and families. Must approach interpersonal relations in a positive manner.
Must demonstrate flexibility to meet the needs of department or hospital in regard to changes in work volume, planned change, scheduling changes and emergency call-backs (i.e. weather or disaster).
Must be able to communicate effectively verbally and in writing and place high emphasis on customer service.

Nice To Haves

Associates degree OR Post high school education in a science field of study OR graduate of a pharmacy technician training program.
Nationally Certified Pharmacy Technician through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) upon hire.
Knowledge of drugs, drugs dosing, side effects, indications, contraindications and proper administration preferred.
Knowledge of rules, policies and regulations related to the disbursal of pharmaceutical drugs preferred.

Responsibilities

Drafts various correspondence letters and sends to referral source when necessary.
Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.
Initiates refill/follow up calls and schedules delivery as needed.
Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.
Identifies all patients requiring pre-certification or pre-authorization at the time services are requested or when notified by another hospital or clinic department.
Contacts insurance company or employer to determine eligibility and benefits for requested services.
Maintains patient records in a timely and complete manner.
Assists the pharmacist with the process of filling and labeling the prescriptions.
Calculates initial measurements for compounds and maintains compounds logs.
Provides monographs and other required medication guides with each prescription.
Maintains proper storage of medications (i.e. security, temperature controlled items, etc.).
Demonstrates the knowledge and skills necessary to communicate to the infant, pediatric, adolescent, adult and/or geriatric patient per the established age-specific education/standard.
Works with coordinators and manager to develop and attain quarterly objectives.
Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers and the public regarding demographic/clinical/financial information.
Communicates problems hindering workflow to management in a timely manner.
Assists in the training of pharmacy technicians.
Initiates charge anticipation calculations. Accurately identifies anticipated charges to assure identification of anticipated self-pay portions.
Supports retail pharmacy operations by working closely with pharmacy managers and the pharmacy analyst to reduce drug spend and optimize purchasing strategies.
Assists in evaluating medication utilization, identifying cost-saving opportunities such as lower-cost NDC alternatives, and supporting standardization efforts across pharmacy sites.
Helps implement inventory optimization initiatives, monitors drug pricing trends and shortages, and ensures alignment with established purchasing strategies.
Contributes to data-driven decision-making by assisting with audits, tracking key performance metrics, and supporting financial analyses related to reimbursement, margins, and overall pharmacy performance.
Plays a key role in expanding and supporting Medical Benefit (Med B) services, including assisting with workflow development, documentation, and operational execution.
Supports internal audits to ensure compliance with regulatory, payer, and organizational standards, while identifying opportunities for process improvement.
Is actively involved in advancing business initiatives, departmental goals, and strategic projects, including new service lines and program enhancements.