Clinical Pharmacist Lead-Medication History Services, Full-time Rotating
About The Position
The Clinical Pharmacist Lead supports daily operations and quality service delivery within designated pharmacy practice areas under the direction of the Pharmacy Practice Coordinator and Manager Pharmacy. The role serves as an advocate and resource for pharmacy staff, helps resolve day-to-day operational issues, facilitates education and new-personnel training, and provides expert recommendations on workflows, policies, and procedures. For Medication History Services, the lead is the primary contact for medication history technicians and supports huddles, recruitment, scheduling, staffing coverage, onboarding, training, competency assessment, and ongoing education. The role helps maintain the accuracy, consistency, and efficiency of the medication history program; participates in quality control and improvement; and assists with collecting, validating, analyzing, and reporting program metrics. The lead also supports regulatory compliance, pharmacy service delivery, medication safety and quality initiatives, staff development, and collaboration across pharmacy and other clinical disciplines. The role fulfills the responsibilities and qualifications of a Clinical Pharmacist and serves as a first-line escalation and a role model and resource for pharmacy staff.
Requirements
- Bachelor’s or Doctor of Pharmacy degree from an accredited college of Pharmacy.
- Licensed Clinical Pharmacist in Illinois.
- At least 2 years of experience as a Clinical Pharmacist.
- Experience managing operations, personnel, quality functions, and the professional aspects of pharmacy practice.
- Effective oral and written communication skills with internal and external customers at all levels.
Nice To Haves
- At least 3 years of pharmacy experience in a health care institution.
- Completion of an accredited Pharmacy Residency.
- Clinical Pharmacist experience in a health care institution.
Responsibilities
- Serve as the primary contact and resource for medication history technicians.
- Lead medication history technician huddles to communicate operational priorities, address workflow concerns, reinforce program standards, and support team engagement.
- Assist Clinical Coordinators and the Manager with recruitment of medication history technicians.
- Assist Clinical Coordinators with management of the medication history technician schedule and facilitate coverage for call-offs and other staffing gaps.
- Assist with technician onboarding, training, competency assessment, and ongoing education on BPMHs and pharmacist clinical interventions.
- Support the accuracy, consistency, and efficiency of the medication history program and help achieve established program goals.
- Participate in quality control, review histories, identify improvement opportunities, and implement program changes as appropriate.
- Assist with collecting, validating, analyzing, and reporting medication history program metrics.
- Collaborate with pharmacy staff, nursing, and providers to resolve workflow issues and advance medication history and reconciliation practices.
- Facilitate compliance with applicable laws, codes, statutes, regulations, and regulatory requirements in areas of responsibility.
- Assist with implementation and maintenance of pharmacy services and use technology and services intended to improve patient care, safety, and economic outcomes.
- Assist with daily preparation, distribution, and control of medications, including investigational medications.
- Work with the Practice Coordinator to improve patient care and workflow efficiency.
- Work with frontline pharmacy staff to ensure medications are appropriately provided to achieve desired therapeutic outcomes consistent with patient parameters and disease states.
- Work cooperatively with pharmacists to oversee and direct work-area activities, assign work to technicians, and accomplish department objectives.
- Facilitate team-based patient-care problem solving and service delivery, and serve as a first-line escalation.
- Use communication and influence skills with professional and technical colleagues; support talent development and help create an engaged, high-morale staff environment.
- Support trainees, including fellows, residents, and students, and maintain interdepartmental relationships as a pharmacy subject-matter resource.
- Assist the Practice Coordinator in managing schedules, arranging coverage, managing productivity based on patient care, and meeting organizational goals.
- Assist with medication safety initiatives and participate in medication-use quality initiatives, including Pharmacy and Therapeutics Committee work and initiatives identified in the annual quality plan.
- Support evidence-based medicine through staff education, collaborative practice agreements, and policy creation; monitor and evaluate policies and practices and suggest operational changes.
- Participate in post-graduate pharmacy training that meets ASHP accreditation standards.
- Assist in coordinating staff participation in educational programming and provide or facilitate training for new Clinical Pharmacists.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
