Clinical Partner - Northeast Region

Great Expressions Dental Centers•New City, NY

19h

About The Position

The Clinical Partner (CP) is responsible for providing leadership, direction and support to GEDC providers within one of the eight GEDC geographic regions. The CP role is to grow, safeguard, and inspire GEDC doctors through activities such as recruiting and hiring potential dental candidates, in-office coaching on clinical skills and patient care, and evaluating and providing feedback on clinical quality. The CP collaborates with the Chief Clinical Officer and other Clinical Partners to develop and train providers on clinical guidelines, to ensure GEDC providers deliver safe, comprehensive, and clinically-appropriate treatments to all patients and to improve overall health outcomes.

Requirements

Doctor of Dental Surgery (DDS) degree or Doctor of Medicine in Dentistry (DMD) required.
5-7 years of experience practicing in a dental office.
5-7 years supervisory experience in leading teams.
Proven track record of monitoring key practice success measures, and building specific plans for progressive improvement.
Ability to work with a diverse group of people; developing highly productive working teams through mentoring and training.
Strong computer skills including: Microsoft Office (PowerPoint, Teams, Excel, Word) and other business analytics systems.
Superior patient services skills and successful record of patient relations management.
Excellent written and verbal communication skills.
Ability to work independently and professionally in a dynamic, fast-paced environment.
Experience managing budgets and delivering information from P&L statements and producing strong results and growth.
Provide a coaching approach to successfully identify and resolve conflicts, mitigate risk, and resolve personnel and operational issues.
Ability to handle highly sensitive and confidential information with discretion and in a manner that inspires confidence and trust.
Proven ability to manage multiple projects with correct prioritization and time management skills.
Advanced social and public speaking skills to host and lead large group meetings and ability to connect with clinicians in region to inspire trust and confidence in company initiatives.

Nice To Haves

Experience practicing in a large, multi-specialty Dental Service Organization is preferable but not required.
Active participation in professional organizations (recommended but not required).

Responsibilities

Provide leadership, direction, and support to GEDC providers within a geographic region.
Recruit and hire potential dental candidates.
Provide in-office coaching on clinical skills and patient care.
Evaluate and provide feedback on clinical quality.
Collaborate with the Chief Clinical Officer and other Clinical Partners to develop and train providers on clinical guidelines.
Ensure GEDC providers deliver safe, comprehensive, and clinically-appropriate treatments.
Improve overall health outcomes for patients.
Optimize Doctor Days in partnership with the Chief Clinical Officer.
Participate in ongoing Clinical Initiatives to grow daily production performance of regional providers.
Assess individual doctor practice patterns and use the Clinical QA and Clinical KPI Scorecard to identify opportunities for clinicians to offer comprehensive, patient-focused treatment.
Implement Doctor leadership at Team Huddles, providing accountability and training for daily morning team meetings.
Assist in the implementation of Schedule Templates to meet provider and practice needs.
Coordinate and monitor the GP/Specialty referral process.
Implement the usage of the drugs and supply formulary and oversee off-formulary supply requests for providers.
Recommend and assist in integrating appropriate labs into the dental practices.
Monitor re-make reports and lab requests.
Participate in the Clinical Advisory Board (CAB), Credentialing Committee, or subcommittees of the CAB to assist regarding clinical decisions and recommendations.
Rigorously maintain all compliance practices and address follow-up items with clinicians in a timely fashion.
Review and respond to Adverse Events identified in the region and partner with Compliance, Legal, and Clinical Leadership to ensure patient is made whole and any necessary Corrective Action Plans are executed.
Annually review and ensure implementation of all state-specific clinical requirements.
Ensure doctors within the region complete legally required or internally mandated training for OSHA, HIPPA, mock emergencies, and the Annual Required Training within specified time frames.
Plan and host Quarterly Doctor Meetings.
Help coordinate and promote Continuing Education meetings for regional providers.
Plan and host recruiting events with Recruiting to attract ideal candidates.
Participate in hosting Clinical Cubes to lead small cross-regional groups of clinicians.
Perform other tasks as requested by the Chief Clinical Officer.