Clinical Partner Architect

Pharos•San Francisco, CA

43d•Onsite

About The Position

Pharos is a startup dedicated to improving patient safety in hospitals through advanced AI-powered reporting and analytics. Our mission is to make healthcare safer by automating hospital quality reporting and helping staff identify and prevent the root causes of avoidable harm. Our vision is an AI system reviewing every chart at scale, identifying patterns and giving clinicians the insights they need to prevent the 100k avoidable deaths that occur in U.S. hospitals every year. We raised a $5m seed funding round at the end of 2024. About the Role: Clinical Partner Architect This is a pivotal role bridging the gap between our AI technology and clinical reality. As a Clinical Partner Architect, you will spearhead Pharos' partner motion, solving complex problems, ensuring high satisfaction and platform adoption from day one onward. By aligning our software to specific clinical specialties and hospital workflows, while measuring Pharos's tangible impact on health systems, clinicians, quality specialists, and the patients they serve, you will deliver real benefit to real people every day.

Requirements

Comfort at the clinical–technical seam. You've worked with EHRs, clinical data, or software implementations, and you can hold a real conversation with both an engineer and a physician without needing a translator.
A demonstrated ability to solve hard problems and untangle complex, nuanced health system workflows.
Familiarity with clinical data structures, interoperability standards (FHIR, HL7), or standard EHR data models.
A deep, recognizable passion for improving the lives of others through technology.

Nice To Haves

High agency - You’re excited by the opportunity to take ambiguous product challenges and drive them from idea to execution without waiting for direction.
Motivated by impact - You’re energized to work hard as part of a high-performing team - holding a meaningful equity stake in a company with the real potential to save thousands of lives.
Ownership mindset - You take pride in acting like an owner, taking full responsibility for the quality and outcomes of your work.
Comfortable with ambiguity - You thrive in an early-stage startup environment where there’s no rigid hierarchy, everyone wears many hats, and you have real power to influence the path of the company.

Responsibilities

Lead end-to-end deployment with new health system partners, tackling complex operational and technical hurdles during rollout.
Map and tailor our platform to fit specific clinical specialties, acting as the primary partner voice to our product and engineering teams.
Define and track metrics that prove the platform's value in both highly specific individual goals and health system-wide initiatives across operational efficiency, quality improvement, and patient safety outcomes.
Foster deep relationships with hospital staff to ensure sustained engagement, immediate issue resolution, and continuous feedback.