Clinical Order Processor

South Shore Health•Rockland, MA

7d•Onsite

About The Position

Under the Director of Administrative Operations, is responsible for all aspects of order management including clinical record review for necessity and accuracy in accordance with CMS regulations. South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in Southeastern Massachusetts. South Shore Health brings together like-minded people who work “As One” toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.

Requirements

LPN or PTA license.
Monday through Friday 8-4:30pm

Nice To Haves

Home care experience is highly preferred.

Responsibilities

Assesses orders for necessity of signature following the CMS Conditions of Participation.
Utilizes reports for identifying orders to be reviewed
Reviews clinical documentation for necessity for orders created.
Ensures orders are sent to appropriate physician
Reviews referral and clinical records for correct physician
Ensures physicians align with OASIS
Calls MD offices as necessary to identify appropriate physician
Assists with processing of all orders
Sends orders to physicians via appropriate method
Able to print orders as needed
Receives signed orders and tracks into the system
Follows up on outstanding orders
Promotes excellence in customer service
Develops strong working relationships with staff in physician offices
Follows up on requests in timely manner
Demonstrates correct protocols for faxing and copying patient information
Maintains confidentiality of patient information following HIPAA guidelines