Clinical Operations Supervisor, Long Term Care

Vancouver Coastal Health • Vancouver, BC

3d • CA$52 - CA$67 • Onsite

About The Position

Practices within the standards of professional practice and code of ethics for Registered Nurses or Registered Psychiatric Nurses as outlined by the British Columbia College of Nurses and Midwives (BCCNM). Oversees all aspects of care delivery and daily activities of designated programs/areas. Provides leadership in program development areas related to best practices in designated programs/areas, integration of innovative health promotion strategies, practice/clinical documentation and clinical education. Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives. Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and clients. Quality client care is supported through a client/family centered care model in accordance with established standards of professional practice and the vision and values of the organization. Administrates/oversees and provides supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and client transfer practices, workload and staffing issues. Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor. Recruits, hires, selects, mentors and retains staff.

Requirements

• Current practicing registration as a Registered Nurse or a Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Baccalaureate in Nursing and/or Bachelors in Psychiatric Nursing.
• Five (5) years recent related experience in an appropriate area of clinical practice within a large complex health organization.
• Strong facilitation, conflict management and resolution skills that include three (3) years supervisory leadership experience or equivalent combination of education, training and experience.
• Comprehensive knowledge of issues in relevant service area including current trends, best practices and modalities of treatment.
• Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting.
• Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups.
• Utilizes strong critical thinking skills when making decisions, resolving issues/conflict.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and guide others in resolution of conflict issues.
• Demonstrated ability to manage and resolving conflict.
• Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
• Ability to maintain a high level of professional confidentiality.
• Demonstrated ability to provide clinical and administrative supervision and consultation.
• Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated organizational and planning skills.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Employs advanced expertise in the use of current computer software applications to create and maintain a variety of client care information systems (such as PARIS), databases, documents and presentations.
• Demonstrated skill in CPR techniques.

Responsibilities

• Oversees all aspects of care delivery and daily activities of designated programs/areas.
• Provides leadership in program development areas related to best practices in designated programs/areas, integration of innovative health promotion strategies, practice/clinical documentation and clinical education.
• Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives.
• Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and clients.
• Administrates/oversees and provides supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and client transfer practices, workload and staffing issues.
• Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor.
• Recruits, hires, selects, mentors and retains staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior