Clinical Operations Strategy Principal

CenterWellColumbia, DC
Remote

About The Position

The Clinical Operations Strategy Principal designs and implements initiatives that optimize clinical operations and enhance care delivery across aligned area(s), or the organization. The Clinical Operations Strategy Principal provides strategic advice and guidance to functional team(s). This role will report to the Clinical Operations Strategy Principal. The Clinical Operations Strategy Principal is a senior individual contributor responsible for advancing and executing high-impact strategic initiatives across CenterWell's Value-Based Care Enablement / IPA business. Serving as a trusted advisor to senior leadership, the Principal leads the development of forward-looking business models and go-to-market strategies, ensuring the organization is positioned to scale innovative offerings and remain competitive in a rapidly evolving healthcare landscape. This role serves as a trusted advisor to senior leadership, driving the development of segment-level strategies and ensuring successful execution across complex, cross-functional environments. The Principal operates as an advanced subject matter expert across clinical quality, business operations, and technology to support value-based care enablement. They lead highly complex initiatives from concept through scaled execution, applying deep business acumen, structured problem-solving, and innovative solution design to drive measurable improvements in financial performance, operational efficiency, and membership growth. This role requires a leader who thrives in ambiguity, exercises independent judgment, and influences outcomes across multiple functions and stakeholders.

Requirements

  • Bachelor's degree
  • 10+ years of experience in healthcare or product strategy
  • 2-5 years of project/people leadership
  • Demonstrated ability to lead highly complex, cross-functional initiatives with significant business and financial impact
  • Strong financial acumen, including experience with P&L ownership, pricing strategy, ROI modeling, and performance management
  • Proven ability to influence senior stakeholders and operate effectively in highly matrixed environments
  • Exceptional strategic thinking, structured problem-solving, and analytical capabilities
  • Ability to operate independently with a high degree of autonomy, sound judgment, and accountability
  • Highly effective communicator and collaborative leader, with a track record of aligning diverse stakeholders and driving decisions
  • Execution-oriented with strong program leadership and organizational capabilities, and a deep understanding of operational impact
  • Proactive, resourceful self-starter who thrives in ambiguity and fast-paced environments
  • Minimum download speed of 25 Mbps and an upload speed of 10 Mbps is required for internet service.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

  • Masters degree
  • Strategy / management consulting experience
  • Deep understanding of value-based care models, MSO structures, and provider network operations

Responsibilities

  • Designs and implements initiatives that optimize clinical operations and enhance care delivery.
  • Provides strategic advice and guidance to functional team(s).
  • Advances and executes high-impact strategic initiatives across CenterWell's Value-Based Care Enablement / IPA business.
  • Leads the development of forward-looking business models and go-to-market strategies.
  • Drives the development of segment-level strategies and ensures successful execution across complex, cross-functional environments.
  • Operates as an advanced subject matter expert across clinical quality, business operations, and technology to support value-based care enablement.
  • Leads highly complex initiatives from concept through scaled execution, applying deep business acumen, structured problem-solving, and innovative solution design to drive measurable improvements in financial performance, operational efficiency, and membership growth.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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