Clinical Operations Manager - SUD Network
Avenues Recovery•Lakewood Township, NJ
•Hybrid
About The Position
Avenues Recovery Center is a nationwide network of drug and alcohol rehabilitation centers with eighteen locations across seven states. We provide individualized, evidence-based treatment across detox, residential, PHP, IOP, and outpatient levels of care in clean, modern environments. We are seeking a Clinical Operations Manager to support and scale clinical excellence across our multi-site behavioral health network by improving systems, strengthening programming, and ensuring consistency in care delivery, documentation, and compliance.
Requirements
- Multi-site clinical operations, program leadership, or systems-level clinical work
- Experience in audits, compliance, quality assurance, or regulatory oversight
- Strong clinical systems and operational thinking
- Ability to manage multiple priorities across locations
- Data-driven approach to quality and outcomes
- Excellent communication and cross-functional collaboration
- Leadership mindset with strong organizational skills
Nice To Haves
- Master's degree in Behavioral Health, Psychology, Social Work, or related field
- Active clinical license (LCSW, LPC, LMFT, or equivalent)
- Experience in substance use treatment
- Background in training, curriculum development, or clinical supervision
Responsibilities
- Ensure consistency in clinical care delivery across all levels of care
- Oversee documentation standards, chart quality, and clinical compliance
- Conduct audits, site visits, and quality reviews to maintain regulatory and internal standards
- Partner with utilization review and leadership on clinical and compliance needs
- Improve and standardize clinical workflows and systems across facilities
- Ensure EMR templates and processes meet clinical, billing, and authorization requirements
- Identify gaps in operational processes and implement scalable solutions
- Lead onboarding, training, and ongoing development of clinical staff and leadership
- Implement clinical curriculum, tools, and training resources across sites
- Strengthen crisis response training including prevention, de-escalation, and intervention
- Support new facility openings and ongoing operational clinical initiatives
- Develop and track clinical performance metrics to improve outcomes and retention
- Research and integrate best practices in substance use and co-occurring treatment
- Collaborate cross-functionally with operations, leadership, and clinical teams
Benefits
- 401(k) with employer match
- Eligible for HRSA STAR federal student loan repayment
- Medical, Dental, and Vision Insurance
- Accident, Critical Illness, and Hospital Indemnity coverage
- Voluntary Short- and Long-Term Disability
- Employer-Paid Life and AD&D Insurance
- Lifetime Benefit Term Insurance with Long-Term Care
- Legal Coverage and Identity Theft Protection
- Pet Insurance
- Employer-Paid Employee Assistance Program (EAP)
- Flexible Spending Account (FSA - Medical)
- Dependent Care FSA (DCF)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
