Clinical Operations Director

The US Oncology Network•Philadelphia, PA

8d•Onsite

About The Position

Alliance Cancer Specialists is seeking a Clinical Director to oversee and elevate the performance of our oncology practices across the Philadelphia Area. This role is ideal for a strategic thinker with deep clinical expertise and a strong background in healthcare management. The Clinical Director will lead clinical operations across assigned disciplines, set annual performance goals, and oversee performance evaluations and development plans for clinical staff. This position also drives staff retention and development initiatives, hires and trains clinical personnel, and develops and implements orientation, onboarding, and ongoing education programs. Additionally, the role involves revenue optimization through developing annual operating goals and budgets, monitoring and controlling departmental costs, supporting new clinical service line development, and educating staff on documentation standards and charge code usage. The Clinical Director will collaborate with practice management on quality initiatives and regulatory compliance, lead the implementation of care delivery best practices, and evaluate and optimize patient care standards with attention to cost, safety, and diversity.

Requirements

Bachelor’s degree in Nursing or related clinical field required.
Current state clinical licensure and CPR certification required.
7–10 years of direct clinical experience in oncology.
5–7 years of progressive management experience in a clinical setting.
Strong leadership, communication, and strategic planning skills.

Nice To Haves

Advanced degree (MSN, MBA, MHA) strongly preferred.
Oncology certification preferred.
Healthcare Quality Improvement certification (e.g., CPHQ, Six Sigma) a plus.

Responsibilities

Oversees the clinical operations for all/assigned clinical disciplines.
Sets annual performance goals for clinical disciplines in alignment with organizational objectives.
Oversees the completion of performance evaluations including development of performance objectives and developmental goals each year.
Leads staff retention and development programs to optimize staff performance, satisfaction and minimize turnover.
Hires and coordinates training for all clinical personnel.
Directs the development of initial orientation, standardized on-boarding and ongoing education programs for assigned clinical staff.
Develops annual operating goals and budget for the clinical department in support of the practice’s business plan under the direction of the Executive Director and Controller.
Controls the clinical departments operating costs within budget parameters.
Assists in the development and preparation of short term and long-range plans and budgets based on organization goals and objectives, including identification/development of new clinical service lines.
Maintains effective clinical staff coverage for the practice within budgetary guidelines.
Directs the correct use of charge codes and facilitate education of all clinical staff in correct documentation per reimbursement guidelines.
Directs the development/implementation of clinical components of regulatory and value-based care programs/contracts, facilitate education of staff on key program components to facilitate compliance.
Collaborates with practice management to provide leadership on operational projects such as site Quality Committees, Quality Oncology Practice Initiative (QOPI) or other applicable accreditations, regulatory and value-based care program compliance, and other special projects as assigned.
Responsible in facilitating, optimization/ implementation of Care Delivery best practices including, but not limited to assessing appropriate staffing levels, patient flow, current clinical practices/services, and policies & procedures.
Collaborates with various US Oncology groups/committees to facilitate systematic solutions to patient care initiatives.
Responsible in leading clinical initiatives in patient education and communication, evaluates standards of patient care and professional practice with special attention to cost effectiveness, comfort, safety, age-specific implications, and cultural diversity.