Clinical Operations Coordinator

Pinehurst Medical•Sanford, NC

7h•Onsite

About The Position

Pinehurst Medical Clinic (PMC) is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

Requirements

Minimum of 3-5 years of healthcare experience in a clinical, respiratory, sleep medicine, quality, compliance, or healthcare operations setting.
Knowledge of healthcare compliance standards and regulatory requirements.
Current BLS/ACLS Certifications

Responsibilities

Coordinate ongoing accreditation readiness activities for Sleep Medicine and Respiratory Therapy services.
Maintain accreditation documentation, evidence files, and compliance records.
Assist with preparation for regulatory surveys, inspections, and accreditation reviews.
Monitor compliance with departmental policies, procedures, and regulatory requirements.
Track and coordinate completion of required competencies, certifications, and assigned education modules.
Maintain continuous inspection readiness throughout all clinical areas.
Coordinate routine audits of clinical spaces, equipment, supplies, and documentation.
Oversee crash cart/code cart compliance, documentation, and inventory requirements.
Monitor medication, supply, and equipment expiration dates.
Coordinate refrigerator temperature monitoring, water quality checks, and required environmental logs.
Ensure required clinical checklists, logs, and documentation are completed accurately and timely.
Follow up on identified deficiencies and coordinate corrective actions.
Maintain departmental policies, procedures, protocols, and clinical workflows.
Coordinate policy reviews and updates to ensure regulatory compliance and operational efficiency.
Identify workflow gaps and opportunities for standardization across locations.
Assist with development and implementation of new clinical processes and operational improvements.
Promote consistency of clinical practices and documentation standards.
Serve as departmental liaison for clinical equipment vendors and service providers.
Coordinate maintenance, repairs, troubleshooting, and service requests for clinical equipment.
Monitor equipment performance and communicate operational concerns to leadership.
Assist with implementation of new equipment and technology.
Conduct routine chart audits and quality reviews.
Monitor compliance with established clinical workflows and documentation requirements.
Assist with quality improvement initiatives and performance monitoring.
Track audit findings and coordinate follow-up activities.
Coordinate ordering and inventory management of clinical supplies.
Monitor stock levels and assist with supply standardization across locations.
Ensure appropriate storage, organization, and rotation of supplies.
Maintain compliance with inventory and expiration date requirements.
Responsible for inventory management of clinical supplies.
Serve as a resource for providers and staff regarding clinical processes, workflows, and operational concerns.
Assist in investigating clinical workflow issues and coordinating solutions.
Support implementation of provider requests related to clinical operations, reporting, equipment, and workflow improvements.
Collaborate with department leadership to ensure efficient and compliant clinical operations.
Utilizes EMR to maintain patient medical records.
Serves as a subject matter expert for the EMR.
Responsible for completing new hire checklist.
Responsible for ensuring all staff have completed their HealthStream.
Works directly with PM to communicate training issues, staffing issues, and work culture activities.
Actively participates in team meeting agenda preparation.
Provides shadowing feedback during the interview process.
Performs other duties as assigned.