Clinical Office Manager

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C•Newport News, VA

104d•Onsite

About The Position

The Clinical Office Manager is responsible for the daily operations of all clinical staff. Provides clinical staff support for the office in which they are assigned. Promotes a positive and supporting environment for site clinical staff, patients, and providers.

Requirements

Associates degree or equivalent.
Minimum of 5 years related experience.
Current licensure in VA as an RN or LPN required.
CPR Certification.

Nice To Haves

Management experience preferred.

Responsibilities

Oversees clinical staff daily office operations and delegates as needed.
Responsible for providing overall leadership, growth, administration and performance for clinical staff to ensure accomplishment of its objectives and goals.
Post job openings using applicant tracking system and interview new hires for clinical positions.
Holding monthly clinical meetings with clinical staff to address workflow and training.
Holding regular training sessions for clinical staff including but not limited to, casting, DME fitting, Phlebotomy, authorizations process, etc.
Responsible for resolving clinical related patient complaints and customer service issues.
Implementation in clinic of new service lines, eClinicalWorks requirements, TPMG requirements for ACO, and new processes.
Oversee supply ordering for clinical supplies and durable medical equipment (DME).
Responsible for preparing a budget for the clinic that will be presented and/or approved by Division Manager quarterly.
Responsible for durable medical equipment (DME) and injectable inventory management systems to ensure the clinic is adequately stocked to meet patient needs.
Hold semi-weekly or monthly meetings with Division Manager to review budgets, new position requests, purchases outside of budget, and overtime needs.
Work with Division Manager and team for new physician onboarding related to clinic flow, supplies, tools, and templates.
Maintain OSHA compliance and manuals.
Maintain clinical certifications of staff and record in Paycom.
Facilities maintenance related to clinical areas.
Maintains strictest confidentiality.
Other duties as assigned.