Clinical Office Manager

SOUTHERN ARIZONA AIDS FOUNDATION•Tucson, AZ

1d•$56,871 - $71,089•Onsite

About The Position

The Clinic Office Manager is an on-site position, responsible for overseeing the daily administrative and operational functions of SAAF Health Clinic reporting to the Associate Director of Clinical Services. This is a full-time, forty (40) hours per week Monday - Friday 8:00 am - 5:00 pm in the office, non-exempt position.

Requirements

High school diploma or equivalent.
2+ years of experience working in a clinic setting.
At least 1 year of experience in managing people.
Strong leadership, problem-solving, organizational skills.
Knowledge and experience with electronic health records.
Knowledge of population management, patient re-engagement and accurate record keeping.
Understanding electronic health records, clinical documentation, and clinic workflow.
Excellent verbal and written communication skills.
Basic knowledge of Microsoft suite.
Correct grammar, spelling skills, and legible writing.
CPR/BLS certification required; TB test and proof of vaccination required.
Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF if not current).
Must have access to reliable transportation, a valid Arizona driver’s license, insurance and a driving record that will be supported by SAAF’s liability insurance provider.

Nice To Haves

Experience working in primary care settings.
3+ years of leadership in a healthcare setting.
Bilingual
Knowledge of medical billing, ICD-10 coding, and revenue cycle.

Responsibilities

Overseeing day-to-day operations of clinic.
Evaluating staff performance.
Performing bi-weekly one-on-one meetings with staff.
Enforcing office policies and procedures.
Maintaining and ordering clinic supply inventory.
Managing staff and clinic schedules.
Monitoring clinic documentation, clinic workflow, HIPAA, OSHA, CLIA compliance, and infection control protocols.
Ensuring clinic is following state regulations.
Tracking and following up on referrals.
Coverage of clinic front desk when needed. This will include professionally answering the clinic phone, opening the door and greeting patients, checking patients in and out, scheduling patients, handling paperwork, and otherwise ensuring the timely and accurate processing of patients through their appointments.
Additional duties as assigned.