Clinical Office Coordinator

University of Southern California•Los Angeles, CA

18d•$29 - $35•Onsite

About The Position

USC’s Department of Neurological Surgery is now hiring a Clinical Office Coordinator to join its team. The Clinical Office Coordinator will be responsible for maintaining day-to-day business operational processes and systems that support the faculty and clinical leaders within the division of Neurological Surgery. We are seeking a highly communicative and detail-oriented individual who can work effectively both independently and with our team.

Requirements

The successful candidate will be motivated, pro-active, resourceful, and detail oriented.
The position requires excellent organizational and communication skills with the ability to be decisive and adaptable.
The candidate must follow established USC and departmental policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the Workplace Code of Conduct and Compliance Plan.
Minimum Education: Bachelor’s degree; Combined experience/education as substitute form minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Two years’ experience in an office setting.
Experience with billing and compliance.
Familiarity with clinical operations.
Proven ability to practice discretion with confidential information.
Research skills.
Excellent written and oral communication skills.

Responsibilities

Provides a high level of administrative support to faculty and senior clinical leaders including schedule management, coordinating meetings with key stakeholders and making schedule changes, often making independent decisions regarding competing interests that must be quickly and thoughtfully prioritized
Aids in surgery scheduling for spinal and cranial cases, must demonstrate ability to work with a multi-disciplinary team
Coordinate telemedicine appointments
Demonstrated ability to handle multiple projects simultaneously in a fast-paced environment with little direct supervision.
Ability to set priorities and organize time to see projects through to successful completion and ensure projects are not lost or forgotten as new needs emerge
Schedules and coordinates various departmental and cross-functional meetings, ensures that calendars are aligned when required, distributes meeting materials in advance of meetings as appropriate
Maintains and updates faculty CVs
Create and maintain website and social media for senior Neurosurgery faculty
Effectively coordinates high volume of travel domestically and internationally with complicated itineraries and meetings. This includes air and ground transportation, hotel reservations, out of town dining, and car rentals, prepare itineraries and identify cost-efficient travel options.
You will contact meeting participants to confirm agendas, locations, and all details, as well as completion of expense reports
Assists in maintaining faculty credentialing which may include compiling materials for applications and/or renewals of clinician licensure, credentialing, privileging, and insurance coverage; ensuring timely submissions; routing credentialing paperwork; updating physician and clinical staff documentation; maintaining databases and generating reports; and sorting credentialing related mail, faxes, and emails
Create, route & process written and verbal correspondence while exercising a high degree of discretion and confidentiality
Ensure urgent and priority correspondence and matters are communicated in a timely and effective manner to faculty and management
Participate as part of a team in planning, coordinating and executing events such as: medical symposia, national meetings/conferences etc.
Implement systems to file, organize, and archive information
Provides general office support which may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, processing expense reports, and maintaining electronic and hard copy filing systems
Must be able to provide a Medical Certification