Clinical Office Assistant

St. Elizabeth Healthcare•Edgewood, KY

1d•Onsite

About The Position

Engage with us for your next career opportunity. Right Here. At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including: Patient registration Patient scheduling Patient billing Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments) Medical records retrieval, release, or collection Data entry Answering phones Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community. St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, Southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.

Requirements

High school graduate or GED
Medical terminology
Computer fluency/literacy
Communication skills (verbal and written)
Maintain patient confidentiality
Organization and prioritization skills
1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.

Responsibilities

Patient registration
Patient scheduling
Patient billing
Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments)
Medical records retrieval, release, or collection
Data entry
Answering phones
Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.
Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.
Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.