Clinical Nurse Manager- The Center for Cancer and Blood Disorders

American Oncology Network•Bethesda, MD

1d•$72,072 - $141,461•Onsite

About The Position

We are seeking an experienced and dedicated Clinical Nurse Manager to provide leadership and oversight for our oncology clinical team. This key leadership role is responsible for ensuring the delivery of exceptional patient care, supporting clinical staff development, and maintaining efficient, high-quality clinical operations. Our Clinical Nurse Managers are instrumental in guiding our teams, supporting our patients, and fostering a culture of excellence. As a reflection of the importance of this role, we are excited to offer a $15,000 sign-on bonus! CCBD is a trusted community-based oncology and hematology practice has been providing advanced, personalized care for all types of cancer and blood disorders to patients in Baltimore, Bethesda and Germantown, Maryland for more than 25 years. Our expert team delivers the latest therapies, access to 300+ clinical trials, and state-of-the-art diagnostics—all with compassion and a patient-first approach. We provide comprehensive services including on-site infusion therapy, a specialty pharmacy with home delivery, timely lab and pathology reporting, and supportive care such as wellness programs, nutrition guidance, and financial counseling.

Requirements

Unencumbered RN License in the state of employment or multi-state licensure
Associates Degree or Bachelor’s Degree in Nursing is required.
Registered Nurse license.
Oncology Nurse certification (OCN) required.
Current CPR certification.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
Five (5) years of experience in the healthcare field in a clinic or hospital setting.
Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
Must be detailed oriented with the ability to exercise independent judgment.
Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Good command of the English language.
Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Strong customer focus.
Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Effectively manages own time, conflicting priorities, self, stress, and professional development.
Self-motivated and self-starter with ability to work independently with limited supervision.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal.
Ability to effectively lead projects from inception through implementation and assessment.
Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Nice To Haves

Three (3) years of management experience preferred.
Second language is an asset but not required.

Responsibilities

Plans, directs, and evaluates the overall clinical care and functions.
Oversees the activities of the clinical areas and directs, organizes, and assigns work to the clinical team that includes nurses, medical assistants (if applicable), lab (if applicable) and pharmacy technician(s).
Assesses, monitors, and educates all clinical staff on patient care.
Institutes emergency procedures as necessary.
Assures compliance with all job breakdown instructions (JBIs) and regulations to the assigned areas.
Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.
Performs other duties and projects as assigned.
Maintains knowledge of oncology nursing and clinical operations.
Act as a provider liaison and works in partnership with the Office Manager to ensure patient safety, continuity of patient care and smooth office flow among all departments.
Communicates with outside entities to assure quality and continuity of patient care.
Actively support and maintain knowledge of clinical trials and ECOG.
Communicate with the research department and Research Coordinator to share all relevant patient information, as applicable.
Oversee special procedures and chemotherapy treatments within the office.
Oversee the completion of DME, insurance forms, FMLA and disability application forms.
Responsible for the completion of incident reports and adverse event reports.
Ensure completion of daily variance report and resolution of unsigned charges.
Coordinate with purchasing department to ensure PAR levels are maintained to assure sufficient stock and to minimize waste.
Collaboration with ancillary departments to ensure required annual task/education is complete and timely.
Proficient with drug preparation including admixture of hazardous and non-hazardous drugs, in addition to drug ordering and pharmacy cleaning procedures
Maintain knowledge of Nucleus medication dispensing system.
Oversee ordering of medical and pharmaceutical supplies.
Coordinate with Office Manager for 24-hour coverage for drug refrigeration temperature monitoring and response.
Attend and participate in monthly CNM meeting
Collaborate with the R-DON for nursing concerns, education, etc.
Working with Occupational Health to ensure N95 mask testing is done yearly
Efficiently and effectively train team members to provide quality services to oncology and hematology patients.
Manage daily direction and communication to employees so that departmental work is performed in a timely, efficient and knowledgeable manner.
Create and maintain a positive, high quality work environment.
Manage schedule for clinic nurses, medical assistants (if applicable), lab (If applicable) and pharmacy technician(s) ensuring adequate coverage for increased patient schedules or staff time off.
Coordinate and facilitate nurse staff meetings on a regular basis.
Participate and complete hiring process including interviewing applicants and assist in hiring decision with the HR recruiter for any open positions in assigned area.
Oversee the orientation of new nurses, medical assistants (if applicable), lab (if applicable), and pharmacy technician(s) in collaboration with the nurse, pharmacy, and ancillary trainers.
Ensure employees have appropriate training and other resources to perform their job.
Complete and provide performance evaluation for 90 day and annual reviews for nurses, medical assistants (if applicable), lab (if applicable), and pharmacy technician(s).
Responsible for performance feedback and coaching on a regular basis to team members.
Complete and maintain appropriate documentation for disciplinary actions.
Review and approve time off requests, if appropriate, in a fair manner while ensuring adequate staffing to maintain work productivity.
Review and submit timesheets to payroll for all direct reports.
Holds monthly departmental staff meetings to communicate any issues or updates.
Utilizes and distributes available resources to team members for educational purposes.
Assist in creation and review of clinical activities and operations.
Coordinate and direct clinical staff to teach patient education classes and/or individual patient teaching sessions.
Manage packet assembly for patient education materials.
Monitor and direct nursing team to follow JBIs
Maintain Oncology nurse certification
Maintain and ensure the confidentiality of all patient and employee information at all times.
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
Manage and communicate all clinical policy, procedure and regulatory changes that apply to the clinical teams.
Act as a resource for staff regarding company policies and procedures.
Remain current on oncology updates, therapies and procedures and share updates with clinical staff.
Maintain a positive working relationship with all other company employees to foster and promote a cooperative and harmonious working environment that will be conductive to maximize employee morale, productivity and efficiency/effectiveness.
Performs other duties and projects as assigned.