Clinical Nurse Manager II Internal Medicine/Pediatrics Atrius Health Peabody

UnitedHealth Group•Peabody, MA

1d•$91,700 - $163,700•Onsite

About The Position

The Clinical Nurse Manager II is responsible for coordinating and managing clinical operations across two or more sites or departments in the Internal Medicine/Pediatrics service line. This is an administrative role with 1.0 administrative FTE and responsibility for a large number of direct reports or a complex scope of clinical practice. The manager oversees daily clinical operations, including clinical leadership, patient and employee safety and satisfaction, quality of care, fiscal management, and personnel management. The role partners with service-line chiefs, operations leaders, and local administration to support exemplary patient care and maintain care systems, care-model success factors, and service standards. The manager supervises RNs and LPNs, ensuring practice complies with legal parameters, guidelines, clinical-care standards, and collective bargaining contracts. The role also serves as a nursing resource and clinical operations partner in quality improvement, regulatory compliance, safety, and professional development, and addresses patient and staff issues with operational partners. The position is based at 2 Essex Center Drive in Peabody, Massachusetts, and is scheduled for 40 hours per week, Monday through Friday.

Requirements

Bachelor of Science degree in Nursing, or current enrollment in a BSN program with the ability to obtain the degree within one year of hire.
Graduation from an accredited School of Nursing.
Current Massachusetts RN license.
Basic Life Support (BLS) certification.
At least 3 years of demonstrated clinical experience and skill in a relevant nursing area.
At least 1 year of leadership or charge nurse experience in a clinical setting.
Experience in telephone nursing practice within an ambulatory practice setting.
Demonstrated knowledge of software applications such as Microsoft Excel, Word, and Outlook.
Strong interpersonal, organizational, and communication skills.
Ability to act cooperatively and collaboratively as a member of an interdisciplinary team.
Demonstrated commitment to collaboration and teamwork.

Nice To Haves

Certification in the practice specialty or leadership; the manager is expected to sit for certification within 4 years of hire.
At least 3 years of leadership or charge nurse experience in a clinical setting.
Management or leadership experience in a nursing collective bargaining environment.
Working knowledge of organizational systems and operations.

Responsibilities

Manage and oversee daily clinical operations in a service line at one or more practice locations.
Provide clinical leadership and oversee patient and employee safety and satisfaction, quality care, fiscal management, and personnel management.
Partner with service-line chiefs, operations leaders, and/or local administration to support exemplary patient care.
Ensure continuity and advancement of systems, care-model critical success factors, and service standards.
Supervise RNs and LPNs and ensure they practice in accordance with applicable legal parameters, guidelines, and clinical-care standards.
Ensure adherence to collective bargaining contracts across sites.
Serve as a clinical nursing resource and clinical operations partner in quality improvement, regulatory compliance, safety, and professional development.
Address patient and staff issues in collaboration with operational partners.
Foster team empowerment, self-directed work teams, continuous quality management, innovation, communication, teamwork, participation, and staff acknowledgement.
Support the highest level of patient satisfaction.