Clinical Nurse IV - Clinic (Surgery)

City of Hope•Upland, CA

11d•Onsite

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. City of Hope in Upland is seeking an experienced and highly skilled Clinical Nurse IV to join our outpatient surgical oncology team. In this advanced nursing role, you will provide clinical leadership and expertise in managing complex patient needs, including clinical triage, postoperative concerns, symptom escalation, patient education, and care coordination. The Clinical Nurse IV will manage in-basket messages and non-emergent patient calls, using advanced clinical judgment and critical thinking to assess patient needs, determine appropriate interventions, and coordinate timely follow-up. This role also serves as a key clinical resource to the nursing team and collaborates closely with physicians, advanced practice providers, and the nurse manager to support safe, high-quality, patient-centered care. The ideal candidate brings strong clinical expertise in oncology and surgical care, excellent communication and organizational skills, and the ability to effectively prioritize and manage multiple complex patient needs in a fast-paced outpatient environment. The Clinical Nurse IV will play an important role in supporting patients throughout their treatment journey while serving as a trusted clinical resource for the care team.

Requirements

Bachelor’s degree or master’s degree in nursing is required.
Current California RN license.
Minimum of three (3) years related experience, preferred background in oncology nursing.
Basic Life Support (BLS) CPR Card through American Heart Association
ONS Chemotherapy/ Biotherapy Certificate or Chemotherapy/ Immunotherapy Certificate (Must be obtained within 6 months of hire)
Current National certification must be maintained to retain CN IV status (effective February 22, 2022).
COH (Nursing Excellence Department and HR) maintain a list of approved certifications which is a subset of ANCC Magnet-recognized certifications as updated in ANCC Demographic Data Collection Tool® (DDCT).
Excellent communication and interpersonal skills, with a caring and empathetic demeanor.
Ability to work collaboratively in a fast-paced clinical setting.
Strong knowledge of oncology nursing principles and treatment modalities.
Experience caring for complex oncology patients in an outpatient setting
Ability to recognize and escalate urgent/emergent conditions appropriately
Solid understanding of treatment plans and supportive care needs
Strong understanding of postoperative care and potential complications
Ability to recognize changes in patient condition and identify when symptoms require escalation
Strong care coordination and follow-through skills
Ability to collaborate effectively with physicians, APPs, nurses, and other members of the multidisciplinary team
Strong understanding of continuity of care across the outpatient settng
Strong organizational and time-management skills
Commitment to patient-centered care and quality outcomes
Proficiency with EMR systems (in-basket management)
Familiarity with outpatient clinic workflows
Understanding of regulatory and compliance standards

Responsibilities

Manage in-basket messages and non-emergent patient calls.
Use advanced clinical judgment and critical thinking to assess patient needs, determine appropriate interventions, and coordinate timely follow-up.
Serve as a key clinical resource to the nursing team.
Collaborate closely with physicians, advanced practice providers, and the nurse manager to support safe, high-quality, patient-centered care.
Provide clinical leadership and expertise in managing complex patient needs, including clinical triage, postoperative concerns, symptom escalation, patient education, and care coordination.
Coordinate referrals, follow-up appointments, testing, and other patient needs.
Mentor or guide less experienced nurses.