Bilingual Clinical Nurse Coach (RN)

Renalogic • Phoenix, AZ

31d • Remote

About The Position

Renalogic is dedicated to helping its clients manage the human and financial costs of chronic kidney disease. The Clinical Nurse Coach will provide remote health coaching to members who are at risk for or already have chronic kidney disease. The role involves partnering with members to increase their understanding and management of conditions and behaviors that impact kidney health, aiming to help them avoid dialysis. This position requires working at least two late shifts per week and fluency in both English and Spanish.

Requirements

• RN license in good standing and willingness to obtain licensure in other states.
• A minimum of five years of RN experience.
• Willingness and ability to work three late shifts (11 am - 8 pm) and two day shifts (8 am - 5 pm) per week.
• Ability to fluently speak, read, and write in both English and Spanish at a native-level fluency.
• Proficient technological skills, including effective and efficient use of computers, peripheral equipment, and applications/systems, including Microsoft products.
• Autonomous self-starter comfortable with ambiguity.
• Creative mindset and ability to appropriately challenge the status quo.
• Superb written and oral communication skills.
• Ability to overcome obstacles with a ‘yes if...’ approach.
• Ability to effectively balance competing deadlines without losing focus on the bigger picture.
• Reliable internet and power with a designated area to conduct work with minimal interruptions.
• Ability to attend and professionally engage in video meetings.

Nice To Haves

• Experience developing care plans for individuals with chronic conditions and/or Chronic Kidney Disease.
• BSN.
• CDE or CDCES.
• Experience working 100% remote as a nurse.
• Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs.

Responsibilities

• Establishing and maintaining contact with assigned and active members via video, phone, text, and email in both English and Spanish.
• Obtaining and utilizing clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines.
• Assessing members health status and care coordination needs.
• Collaborating with members’ health care providers as needed.
• Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals.
• Understanding and explaining to new or inactive members the benefits of the Program as it relates to those with chronic kidney disease and those at risk.
• Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance.
• Meeting individual performance metrics to support member engagement and retention.

Benefits

• Market competitive salary, plus potential annual merit increases and bonuses contingent on the company's fiscal performance.
• Generous time off and paid holidays.
• Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us.
• 401k with generous employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level