Clinical Nurse Case Manager I- Neurosurgery

Alaska Native Tribal Health Consortium•Anchorage, AK

About The Position

Under general direction, the Clinical Nurse Case Manager collects and analyzes patient data, identifies expected outcomes, develops plans of care and interventions, and continually evaluates patients’ progress. The position works collaboratively with the specialty healthcare team and other disciplines to coordinate care for a defined population and promote quality, cost-effective outcomes. The role applies advanced nursing specialty knowledge to assess, plan, implement, and evaluate patient care. It coordinates services and resources, may develop and maintain patient tracking and reporting programs to identify gaps in care, and participates in organizational activities and quality-improvement efforts. The nurse also collaborates with patients, families, healthcare providers, insurers, and external facilities to arrange services, including complex subspecialty care not available at ANMC. The position involves triaging patients by telephone, email, and walk-in contact; providing extensive education on complex specialty issues and multiple disease processes; and delivering timely nursing care in accordance with established standards. It may include program-specific complex assessments, interventions, specialized infusions, procedures, and protocols. The role also contributes to colleagues’ professional development and shares specialty knowledge through presentations and publications.

Requirements

  • Associate degree in Nursing.
  • Five years of professional work experience in health education, health-related research, and/or health-related program development, implementation, and evaluation; an equivalent combination of relevant education and/or training may substitute for experience.
  • Current registered nurse license in the State of Alaska.
  • Current Basic Life Support card.
  • Knowledge of nursing science, principles, techniques, and procedures for patient care.
  • Knowledge of healthcare terminology, anatomy, physiology, and disease concepts.
  • Ability to use evidence-based practice to develop plans of care and interventions.
  • Knowledge of the hospital environment and how services and functions interact.
  • Knowledge of Alaskan culture, nursing theorists, theory-based patient care, and shared governance with shared decision-making.
  • Critical-thinking skills to provide effective, compassionate nursing care and take appropriate action based on patient situations.
  • Skill in providing cardiopulmonary resuscitation and effective nursing services.
  • Skill in assessing and prioritizing requests from patients, families, and team members.
  • Skill in evaluating health problems and making recommendations based on observations.
  • Skill in operating a personal computer and a variety of software applications.

Nice To Haves

  • Bachelor’s degree in Nursing.
  • Experience in the Alaska Tribal Health System.
  • National certification in Case Management through the ANCC and/or another specialty-specific certification.

Responsibilities

  • Collect and analyze patient health data; determine diagnoses and individualized expected outcomes; develop, implement, and evaluate plans of care collaboratively with the healthcare team.
  • Use critical thinking and problem-solving skills to coordinate healthcare services for a defined patient population.
  • Evaluate care options and available resources to address individual health needs and promote quality, cost-effective outcomes.
  • Develop and maintain patient tracking and reporting programs, as applicable, to identify gaps in healthcare delivery.
  • Coordinate care for a specified population and participate in unit-based councils, process-improvement committees, and other organizational activities to improve services.
  • Evaluate the quality and effectiveness of nursing practice, research care issues, and lead quality-of-care activities that support positive changes in nursing practice.
  • Evaluate personal nursing practice against professional standards, statutes, and regulations, and identify professional goals.
  • Adhere to case-management standards of practice and the ANA Nurses Code of Ethics, and follow relevant specialty standards when applicable.
  • Contribute to the professional development of peers and others practicing in a shared-governance model; consult on specialty issues with involved disciplines.
  • Make ethical decisions and provide nonjudgmental, nondiscriminatory care that respects patient diversity, autonomy, dignity, and rights.
  • Collaborate with patients, families, and healthcare providers to establish goals and plans of care and make decisions about care and service delivery.
  • Consider safety, effectiveness, evidence-based practice, and cost when planning and delivering care; help patients and families identify and secure appropriate services.
  • Communicate and coordinate with insurance payers, including ANMC’s Purchased Referred Care, Alaska Medicaid, and independent insurance companies.
  • Coordinate with external facilities to arrange care for complex subspecialty needs not provided at ANMC.
  • Triage patients in telephone, email, and walk-in situations using problem-solving and critical-thinking skills.
  • Provide extensive patient education on complex specialty issues and multiple disease processes.
  • Deliver timely and effective physical, social, and emotional nursing care according to established standards.
  • Adapt to new and changing situations.
  • Perform program-specific complex nursing assessments, interventions, and evaluations, including specialized infusions, procedures, and protocols as applicable.
  • Share specialty information with colleagues through formal presentations and publications.
  • Perform other duties as assigned.

Benefits

  • Medical insurance through the Federal Employee Health Benefits Program, with more than 20 plans and tiers.
  • Cost-share dental and vision insurance.
  • Discounted pet insurance.
  • 403(b) retirement contributions with pre-tax or Roth options.
  • 401(a) retirement plan with matching contributions of up to 5% of eligible pay after one year of employment, based on employee contributions; employees may also be eligible for an annual discretionary employer contribution of up to 3%.
  • Paid time off beginning immediately, accruing up to six hours per pay period, with accruals increasing based on years of service.
  • Eleven paid holidays.
  • Paid parental leave, with eligibility after six months of employment; miscarriage and stillbirth leave eligibility is also mentioned.
  • Basic short- and long-term disability, accidental death and dismemberment, and life insurance premiums covered 100% by ANTHC; additional voluntary coverage options are available.
  • Flexible spending accounts for healthcare and dependent care.
  • Ancillary cash benefits for accident, hospital indemnity, and critical illness.
  • On-site child care facility.
  • Employee Assistance Program, including support for grief, financial counseling, mental and emotional health, and discounted legal advice.
  • Tuition discounts at Alaska Pacific University for employees and eligible dependents.
  • On-site training courses and professional development opportunities.
  • License and certification reimbursements and occupational insurance for medical staff.
  • Emergency travel assistance.
  • Education assistance or education leave eligibility.
  • Discount program for travel, gym memberships, amusement parks, and more.
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