Clinical Navigator - PRN Weekends | Golden Rehab
About The Position
Clinical Navigator Are you passionate about healthcare, driven by results, and motivated by helping people? Join PAM Health and make a difference where it matters most. At PAM Health, the results of compassionate care are seen every day in the patients we serve. We believe in creating a culture where patients, families, and employees are part of the PAMily . As a Clinical Navigator , you'll be a trusted resource and the face of our hospital, helping patients and families understand their options and the potential for recovery during their rehabilitation journey. You'll meet patients during some of the most challenging moments of their lives and have the opportunity to provide guidance, hope, and support while helping connect them with the specialized care they need.
Requirements
- Minimum of two years of experience in your licensed clinical discipline.
- Strong communication, relationship-building, organization, and presentation skills.
- Ability to work collaboratively with clinical and business development teams.
- Results-oriented mindset with a passion for helping patients and families navigate their healthcare journey.
- Current professional license in one of the following fields required: Registered Nursing (RN) Respiratory Therapy (RT) Physical Therapy (PT) Occupational Therapy (OT) Speech-Language Pathology (SLP)
Nice To Haves
- Rehabilitation, LTACH, acute care, or healthcare marketing/business development experience preferred.
- Degree in a health-related field from an accredited college or university preferred.
Responsibilities
- Build and maintain strong referral relationships within an assigned territory.
- Serve as a clinical resource and representative of PAM Health to patients, families, physicians, case managers, discharge planners, nurses, and other referral partners.
- Complete clinical assessments of prospective patients to determine appropriateness for admission.
- Cultivate new referral opportunities and maintain existing referral relationships.
- Analyze referral and admission trends to identify opportunities for growth.
- Collaborate closely with the Business Development team, including the Admissions Manager and admissions staff, to facilitate referral conversion and admissions.
- Partner with nursing, therapy, physicians, and other internal teams to support a seamless transition of care.
- Educate patients, families, and referral sources about PAM Health's programs, services, and clinical capabilities.
- Develop and maintain strong relationships with healthcare stakeholders, including physicians, ICU and floor nurses, case managers, discharge planners, payer representatives, patients, and families.
- Provide feedback and recommendations to support program development, quality improvement, and exceptional customer service.
- Monitor patient and referral source satisfaction and identify opportunities to improve the referral and admission experience.
- Represent PAM Health professionally throughout the community and assigned territory.
Benefits
- competitive pay
- generous paid benefit time
- excellent insurance options
- opportunities for professional growth through our Education Advancement Program
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
