Clinical Medical Office Receptionist - Family Care - Fulltime, Days

#REF!•Flower Mound, TX

10d•Onsite

About The Position

Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist. This role is full-time, 40 hours weekly, with specific work hours from Monday, Tuesday, Thursday (7:45 am-5:30 pm); Wednesdays (7:00 am-5:30 pm); and Fridays (7:45 am-12:00 noon). The department highlights include Team Work, Great Work-Life Balance, and Great Benefits. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Requirements

High School Diploma or equivalent (REQ)
Six months Healthcare experience in a clinical setting (REQ)
Successful completion of THPG Clinical Training (CT) educational program with demonstrated competency in required skills – within 90 days of job entry (REQ)
Must have a valid LVN or CMA certificate (REQ)
BCLSE – Exception Quarterly within 90 days of hire (REQ)

Responsibilities

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answers phone calls and directs them appropriately.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepares charts for patient appointments making sure all necessary information is complete.
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
Performs other duties as assigned.
May be asked to function as a Medical Assistant which includes but is not limited to: Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's.
Document plan of care, tests and examination results.
Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.
Keep patient exam rooms stocked, clean and orderly.