Clinical (Medical) Assistant (Mulberry Care Center)

The Villages Health•The Villages, FL

8d•Onsite

About The Position

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Their unique care model provides both the time and resources to truly care for patients, along with a company culture that supports a healthy work-life balance for their team members. Their purpose, mission, and vision are to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. In doing so, The Villages Health is changing the way healthcare is delivered and is creating America’s Healthiest Hometown. The clinical assistant is a non-exempt clinical position responsible for performing medical assisting duties in a healthcare setting, under the direction of a licensed Clinician. This role provides clinical support services including direct Clinician support, patient care functions, and administrative tasks.

Requirements

High school graduate or equivalent
Maintains current Medical Assistant certification/registration from an accredited institution (CMA/RMA) or current nursing license in the State of Florida (LPN Preferred) renewed every two years.
Maintains current BLS Healthcare Provider Certification
Assumes responsibility for professional development and continuing education.
Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients.
Knowledge of basic medical terminology
Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies
Knowledge of basic medical assisting skills
Knowledge of personal and patient safety practices and adherence to infection control standards outlined in The Villages Health policies.
Skill in performing medical assistance tasks appropriately.
Skill with tact and diplomacy in interpersonal interactions.
Skill in understanding patient education needs by effectively sharing information with patients and families.
Skill in reading and following written and oral medical orders.
Skill in initiating appropriate emergency procedures.
Skill in performing blood draws. (if applicable)
Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
Must be detail-oriented and highly organized, with ability to prioritize effectively.
Ability to efficiently navigate electronic medical record (EMR)
Demonstrates basic computer skills.
Able to effectively multitask.
Must maintain current license, certification, or registration annually.
Must complete 12 CEU’s annually.
Must maintain current BLS certification annually.
Annual EMR and Clinical competencies completed and signed.
Successful completion of a pre-employment medical knowledge assessment as part of the in-person interview.
A background screening will be required for candidates hired.

Nice To Haves

Experience working within a healthcare setting

Responsibilities

Processes incoming and outgoing calls/messages in an independent and professional manner using basic clinical judgement, seeking advice as needed.
Performs patient intake, obtains necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
Performs pre-encounter prep prior to patients visit, including identifying open care gaps.
Supports and demonstrates effective and professional communication with patients, family members, visitors, and colleagues.
Gathers patient data through interview and observation.
Assists the clinician during medical treatments, examination, and procedures.
Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation.
Check-out patients, assist with referral processing, and arranges laboratory and/or other ancillary testing.
Performs EKG, administers injections and medications, and performs routine specimen collection and POC testing.
Prepares and sanitizes equipment, examination rooms and instruments.
Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities.
Provides routine treatments and administers approved medication per clinician order.
Documents patient data, treatments, procedures, and patient education in accordance with The Villages Health and department specific policies.
Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or physician consultation.
Maintains compliance with all The Villages Health policies and procedures.
Demonstrates competency in specific tasks and skills as defined by the practice.
Other duties as assigned.