Clinical Market Development Specialist (Houston TX)

Medtronic•Houston, TX

23h•$95,000 - $95,000•Remote

About The Position

Medtronic is seeking a committed professional to join their team as a Clinical Market Development Specialist (CMDS). This is a remote position, but the candidate hired will be required to reside within the assigned territory and drive to multiple accounts throughout the region. A valid driver's license is essential. The CMDS will serve as the clinical expert on Medtronic’s Acute Care & Monitoring division Operating Room portfolio of products in Adult/Pediatric ICU, Operating Room, and NICU/PICU environments. The role involves working with aligned sales partners to develop advocacy from Key Opinion Leaders and decision makers, generate demand for product evaluations, drive competitive conversions, support post-sales activities like implementation and education, and develop reference accounts. This hybrid clinical/sales role is actively involved in both pre- and post-sale processes to identify and foster leads, support processes, and champions for successful product adoption, conversion, or expansion of use, ultimately improving patient care. The position requires travel in the assigned region and occasionally nationally, approximately 50-75% of the time, including overnight stays.

Requirements

A Bachelor’s Degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment.
OR An advanced degree with a minimum of 0 years of clinical experience as a licensed clinician within the acute care hospital environment.
Valid driver's license.
Reside within the assigned territory.
Ability to travel in assigned region and nationally occasionally, approximately 50-75% including overnight stays.
Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel).
Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences.

Nice To Haves

2-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years’ experience in ICU, CVICU, OR, CVOR, NICU, PICU.
2+ years in team selling environment.
ICU, OR, or NICU/PICU Clinical Educator or experience in education curriculum development and delivery.
RN BSN, Advanced Practice Nurse NNP, DNP, Perfusionist, RRT.
Experience with health care or medical device industry, either clinical education or sales.
Sales experience or possession of strong selling traits is preferred.
Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams.
Track record of building successful strategic business partnerships.
Results oriented, with internal motivation to achieve high-level results and manage complex projects to completion.
Demonstrated resiliency and high tolerance for ambiguity.
Strong verbal and written communication.
Exceptional client interaction skills.
Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer.
Public speaking skillsets.
Exceptional thoroughness, attention to detail, and follow-through.
Motivated, self-driven, accountable, confident individuals.
Understanding of the markets in which ACM competes.
High energy, entrepreneurial, and self-motivated.

Responsibilities

Lead clinical and selling activities for INVOS cerebral/somatic oximetry, BIS EEG brain monitoring, and ARGOS hemodynamic monitoring technologies within an assigned territory in partnership with regional sales teams to ensure both pre- and post-sale requirements are met.
Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM OR solutions.
Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices.
Engage key stakeholders with product value propositions, supporting literature appropriate to their specific care area.
Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage RMS products to improve patient care.
Demonstrate skills appropriate to successful advancement of complex sales, including strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan.
Consistently be effective in both offensive and defensive competitive selling situations.
Utilize expert-level clinical knowledge of acute care in the adult/pediatric ICU, CVICU, OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including INVOS cerebral/somatic oximetry, BIS, and ARGOS technologies.
Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D).
Educate and update the organization quarterly on ICU/CVICU, OR/CVOR, NICU/PICU trends and customer needs.
Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners.
Develop and share best practices throughout the organization as an OR/NICU CPS Subject Matter Expert (SME).
Stay up to date on the educational needs of the customer base related to product utilization and concepts of clinical application.
Assess internal processes for delivery of customer education and implement process improvements as needed.
Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer.
Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts.
Evaluate potential product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable.
Create an environment conducive to personal development and feedback for self and peers.
Model the essence of team spirit throughout the organization.
Identify and work through difficult and complex issues with customers without compromising relationships.
Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results.
Assist Clinical Directors with specific zone-level initiatives or programs.
Invest in self-development and education necessary to maintain status as a CMDS.
Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians.
Timely completion of all special projects and administrative duties.

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)