Clinical Manager: Substance Use Disorders

Spring Leaf Solutions•Washington, DC

71d•Hybrid

About The Position

The Clinical Manager is responsible for day-to-day management and operational oversight of outpatient behavioral health and substance use disorder services. The role ensures effective delivery of high-quality, person-centered care and provides leadership, supervision, and operational support to clinical staff across Recovery Support Services, ASAM Level 1 Outpatient Services, and ASAM Level 2.1 Intensive Outpatient Programs (IOP). Working under the direction of the Clinical Director, the Clinical Manager implements clinical policies and operational procedures, monitors program performance, supports staff development, and ensures day-to-day compliance with organizational, regulatory, and payer requirements. The position serves as the operational leader for clinical services, translating organizational priorities into consistent daily practice. Work is performed primarily in an outpatient behavioral health setting. The position is expected to work in person from the Washington, DC office 2–3 days per week and be available from 9 a.m. to 5 p.m. Occasional evening hours, travel between service locations, or participation in community meetings may be required. Although rare, some weekend and night work may be required.

Requirements

Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, Behavioral Health, Human Services, or a closely related field.
Current unrestricted clinical license appropriate to the services provided (for example, LCMHC/LCAS or LCSW/LCAS).
Minimum five years of behavioral health or substance use treatment experience.
Minimum three years of progressive supervisory or leadership experience.
Experience supervising multidisciplinary clinical teams.
Experience in outpatient and/or intensive outpatient treatment settings.
Knowledge of behavioral health and substance use disorder treatment models.
Understanding of ASAM Criteria and recovery-oriented systems of care.
Knowledge of Medicaid documentation and payer requirements.
Strong leadership and staff development skills.
Excellent organizational and problem-solving abilities.
Effective conflict resolution and coaching skills.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced clinical environment.

Responsibilities

Provide day-to-day leadership and operational oversight for outpatient behavioral health and substance use disorder programs.
Oversee Recovery Support Services, Level 1 Outpatient, and Level 2.1 Intensive Outpatient programs.
Coordinate daily clinical operations, staffing, scheduling, and workflow management.
Monitor program capacity, clinician productivity, and service utilization.
Support implementation of new clinical initiatives and organizational priorities.
Ensure continuity of care and efficient service delivery.
Supervise assigned clinical personnel and conduct routine supervision meetings.
Complete performance evaluations and provide coaching and performance feedback.
Assist with hiring, onboarding, orientation, and staff development.
Address performance concerns in collaboration with the Clinical Director.
Conduct routine chart audits and monitor documentation quality and timeliness.
Ensure compliance with organizational policies and clinical procedures, including treatment planning and documentation requirements.
Support licensing, accreditation, and audit readiness; identify operational compliance risks and implement corrective actions.
Escalate significant compliance concerns to the Clinical Director.
Monitor client engagement and continuity of care and support resolution of complex operational barriers to treatment.
Coordinate interdisciplinary communication, discharge planning, and referral coordination.
Maintain collaborative relationships with referral partners and community organizations.
Prepare operational reports and program metrics; participate in leadership meetings.
Support policy implementation, contribute to strategic planning initiatives, and recommend operational improvements.
Perform other duties as assigned.