Clinical Manager - New Orleans, LA/Memphis, TN

Becton Dickinson Medical Devices • New Orleans, LA

10d • Hybrid

About The Position

The Clinical Manager performs a wide range of duties including some or all of the following: Plan the delivery of the overall programs and activities in accordance with the mission and the goals of Bard Medical (the organization) Carry out new initiatives to support the strategic direction of the organization Apply program evaluation framework to assess the strengths of the program and to identify areas for improvement Maintain forms and records to document program activities (SalesForce) Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital) Connect with partners to gain support for the program and to solicit input to improve the program Liaise with hospital leadership to ensure the effective and efficient program delivery Develop product training plans accordingly, including hospital team members as needed. Coordinate the delivery of services among different program activities to increase effectiveness and efficiency Monitor the program activities on a regular basis and conduct an annual assessments according to the AIM program framework Maintain personal travel budget as a segment of the overall Training Specialist team budget. Maintain ICC budget

Requirements

• Knowledge of program management
• Knowledge of client groups and/or issues related to the program area
• Maintain knowledge and expertise as product specialist for entire Bard Medical product line.
• Focus on urological drainage and stool management
• Responsibility for scheduling time in accounts with sales partner.
• Must demonstrate use of time efficiently.
• Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).
• Able to function independently with minimal guidance or supervision.
• Excellent listening and communication skills.
• Ability to work in sales environment with sales team.
• Strong interpersonal and relationship building skills.
• Ability to collect, analyze and present clinical data.
• Must be proficient with computer (Word, PowerPoint, Excel, etc.)
• Multi-task oriented.
• Able to manage multiple customer accounts with strong organizational skills.
• Able to assess problems and overcome objections.
• Professional attitude and appropriate business and clinical judgment in all aspects of this position.
• Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.
• Ability to read and comprehend detailed instructions, business correspondence and memos.
• Ability to compose basic correspondence.
• Ability to effectively present information in a one-on-one or small group situations
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals
• Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given.
• Ability to interpret a variety of instructions furnished in written or oral format.
• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

Nice To Haves

• Prefer experience using and teaching the use of Bard products.
• Hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus.

Responsibilities

• Plan the delivery of the overall programs and activities in accordance with the mission and the goals of Bard Medical (the organization)
• Carry out new initiatives to support the strategic direction of the organization
• Apply program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Maintain forms and records to document program activities (SalesForce)
• Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)
• Connect with partners to gain support for the program and to solicit input to improve the program
• Liaise with hospital leadership to ensure the effective and efficient program delivery
• Develop product training plans accordingly, including hospital team members as needed.
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
• Monitor the program activities on a regular basis and conduct an annual assessments according to the AIM program framework
• Maintain personal travel budget as a segment of the overall Training Specialist team budget.
• Maintain ICC budget

Benefits

• BD offers a comprehensive benefits program designed to support the health and well-being of our associates and their families. Benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree