Clinical Manager Telemetry

BHS•Richmond, KY

12d•Onsite

About The Position

The Clinical Manager, in collaboration with the Nursing Director, will assure the provision of safe, quality, patient centered care, by addressing performance, regulatory, risk management, patient/family and physician issues/concerns as appropriate. Role models caring behaviors in relationships with others. The Clinical Manager will manage shift operations for department/unit, adjusting staff assignments as acuity, census, staffing and priorities change. They will perform nurse leader rounding with a purpose, utilizing key questions to obtain feedback from patients and families, and resolve issues at point of service. This role collaborates with supply chain for procurement of supplies, addresses patient, family, and physician issues regarding patient care during the assigned shift, ensuring positive customer relations, and assists the Director by providing input into disciplinary actions, performance appraisals, including 90-day evaluations. The Clinical Manager monitors staff compliance with facility policies and procedures and follows up as appropriate, including communication with the Director. They mentor and coach staff to enhance their professional development and work in partnership with Staff Development and preceptors of new staff to facilitate a successful orientation. Additionally, they assist in monitoring regulatory, risk and EOC compliance and ensure that nurse sensitive indicators and protocols are used.

Requirements

Bachelor's degree in Nursing Required
Active Kentucky RN license
BLS, ACLS and other designated unit specific certification training/requirements
ANCC Medical Surgical National Certification on hire or within 2 years of hire Required
Minimum of three years of Registered Nurse experience.
Medical Surgical and Telemetry experience required.

Responsibilities

Manages shift operations for department/unit, adjusting staff assignments as acuity, census, staffing and priorities change.
Performs nurse leader rounding with a purpose, utilizing key questions to obtain feedback from patients and families.
Resolves any issues at point of service.
Collaborates with supply chain for procurement of supplies.
Addresses patient, family, and physician issues regarding patient care during the assigned shift, ensuring positive customer relations.
Assists in monitoring regulatory, risk and EOC compliance.
Ensures that nurse sensitive indicators and protocols are used.
Mentors and coaches staff to enhance their professional development.
Works in partnership with Staff Development and preceptors of new staff to facilitate a successful orientation.
Assists Director by providing input into disciplinary actions, performance appraisals, including 90-day evaluations.
Monitors staff compliance with facility policies and procedures and follows up as appropriate, including communication with Director.