Clinical Manager, Clinical Science, Cronos

IQVIA•Durham, NC

13d

About The Position

Cronos is IQVIA’s global clinical outcome assessment and rater services business within the Patient‑Centered Solutions and Connected Technologies (PACT) business, providing scientifically rigorous rater training, certification, monitoring, and data quality oversight to improve endpoint reliability in clinical trials. Cronos combines deep clinical and scientific expertise with advanced clinical analytics, proprietary technology platforms and scalable global delivery models to support a broad range of therapeutic areas, partnering flexibly with sponsors, IQVIA CRO teams, and external CROs to reduce variability, prevent measurement risk, and enable more conclusive clinical research outcomes. To support our clients and uphold the strong reputation Cronos has built for scientific rigor and delivery excellence, we are committed to recruiting, developing, and supporting driven individuals with a combination of clinical, operational, and problem‑solving skills relevant to clinical outcome assessment and rater services. Joining Cronos offers a rewarding and progressive career in patient‑focused clinical research, with opportunities to work on complex, high‑impact studies across multiple geographies. Team members play a hands‑on role in shaping, delivering, and continuously improving solutions that enhance data quality and endpoint reliability. We operate in a truly global, collaborative, and inclusive environment that emphasizes learning, professional growth, and shared success.

Requirements

Proven problem-solving skills.
A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
Strong computer skills and proficiency with Microsoft Office applications, including intermediate proficiency in Microsoft Excel required.
Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
Excellent written and oral communication skills including grammatical/technical writing skills.
Excellent attention and accuracy with details.
Ability to confidently communicate with and effectively present information to internal team.
Must be able to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasks and projects.
Strong individual initiative.
Strong organizing skills.
Strong commitment to quality.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.
Minimum of a Master’s degree (MA/MS) in Psychology, Counseling, Psychiatric, Nursing or Social Work, or equivalent.
Minimum of 5 years of experience with psychiatric or neuropsychiatric populations (e.g., schizophrenia, major depressive disorder, Alzheimer’s Dementia).
Minimum of 5 years of experience administering psychiatric assessments, ratings scales and/or structured clinical interviews.
Demonstrated experience with training others on psychiatric assessments, rating scales and/or structured clinical interviews.
Minimum of 3 years of experience with central nervous system (CNS) trials.
Advanced English proficiency.

Nice To Haves

Experience with PowerBI a plus.

Responsibilities

Attend sponsor meetings, as required.
Conduct protocol review.
Develop rater training methodology.
Develop rater training materials, as assigned.
Oversight of Quality Control process, assignments, and completions.
Process ownership.
Provide guidance to more junior team members regarding sponsor interactions, clinical expertise, etc.
Contribute to preparation of presentations for sponsor meetings.
Supervision of direct reports.
Provide feedback to clinical trial raters via calls and/or emails.
Conduct reviews of clinical trial site data and make determinations regarding required interventions.
Identify issues and trends in study data.
Serve as the primary clinical representative for sponsor interactions.
Develop intervention methodologies and supporting materials.
Coordinate with Clinical Leadership and staff, as appropriate, to identify, track, and update clinical deliverables.
Communicate directly with external vendors/clients, as required.
Contribute to the development of Standard Operating Procedures and Work Instructions.
Support Clinical activities, ensuring appropriate execution and tracking of activities related to the service/product.
Effectively communicate Clinical Department and assigned service/product metrics to Clinical Leadership.
Execute data preparation activities—including cleaning, transformation, and validation—and perform data analytics tasks appropriate to experience level.
Utilize MS Office (Word, Excel, Outlook, Powerpoint) and SharePoint proficiently in execution of job tasks.
Other duties as assigned.