Clinical Manager - Breast Imaging
About The Position
The Clinical Manager leads technical operations for the Breast Imaging division at the BIDMC Shapiro Breast Imaging Center, a full-service center offering screening and diagnostic mammography, diagnostic breast ultrasound, and minimally invasive mammography- and ultrasound-guided procedures. The role works exclusively at this location and reports to the Technical Director, Breast Imaging. The manager represents the division in technical leadership initiatives and serves as its primary representative when working with hospital departments, physicians, and nursing. The position directs and supports employees’ daily activities, promotes team effectiveness, and has responsibility for hiring, termination, corrective action, and performance reviews. In collaboration with the Technical Director, the manager supports budgeting, workflow efficiency, and performance reviews. The role maintains technical excellence, patient safety, service efficiency, and a strong quality assurance and improvement program. It oversees supplies and equipment inventory, maintains division policies and procedures, and supports mammography operations through clinical expertise, quality control, and knowledge of MQSA, state, and ACR requirements. The manager mentors staff, supports problem solving, collaborates with the Ultrasound lead technologist and OC team, and provides patient-centered care.
Requirements
- Previous leadership experience.
- At least 3 years of experience as a technologist or sonographer.
- License, certification, and/or registry in the relevant Radiology discipline.
- Provide BLS certification within 30 days of hire; certification must be from the American Heart Association (AHA).
- Strong verbal and written communication, conflict management, problem-solving, priority-setting, delegation, process and system management, and negotiation skills.
- Advanced technical computer skills required for technical support specific to the functional area and related systems.
- Ability to make decisions with significant and broad implications for management and operations.
- Ability to solve broad, complex, and abstract problems using creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation, and diplomacy.
- Ability to set direction and vision, establish priorities, develop policies, and allocate resources.
- Ability to communicate complex information effectively in written and spoken English, including addressing sensitive situations, resolving conflicts, negotiating, motivating, and persuading others.
- Broad and comprehensive knowledge of relevant theories, concepts, practices, and policies, including the ability to apply them in complex or unprecedented situations.
- Ability to lead collaborative teams and operational initiatives across functional areas and internal and external groups.
- Competence to provide patient care to neonatal patients (birth to 6 months), young adults (16–30 years), middle-aged adults (30–60 years), and elderly patients (60 years and older).
- Ability to exert up to 20 pounds of force frequently to move objects, stand for periods of time, and move throughout the hospital campus.
Nice To Haves
- Associate’s degree preferred.
Responsibilities
- Follow departmental guidelines and protocols when performing mammography procedures.
- Apply quality-control skills and knowledge of MQSA, state, and ACR regulatory guidelines for equipment and personnel; collaborate with the OC team.
- Mentor and serve as a resource to the team in problem solving.
- Provide patient-centered care when interacting with internal and external customers.
- Perform mammography exams as needed to support department efficiency and maintain image quality.
- Work with the Technical Director on the department budget, performance reviews, and workflow-efficiency projects.
- Participate in technical staff meetings.
- Work collaboratively with the Ultrasound lead technologist.
- Represent the division in technical leadership initiatives and coordinate department-wide initiatives with other managers.
- Act as the division’s primary representative when interfacing with hospital departments, physicians, and nursing.
- Influence and motivate staff in accordance with department policies and the code of conduct; inform, train, and communicate to support team morale and effectiveness.
- Coordinate and maintain inventory of supplies and equipment; ensure inventory is appropriate for procedure volume and adjust it as procedure mix and techniques change.
- Maintain, update, and revise the division’s policy and procedure manual.
- Participate in the department leadership team to ensure technical excellence, quality and safety of patient care, service efficiency, and a high-quality QA/QI program.
- Direct and support employees’ daily work activities; undertake hiring, termination, corrective action, and performance reviews.
- Assist in planning, monitoring, and/or managing the functional area’s budget.
Benefits
- Influenza vaccination is required as a condition of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
