Clinical Manager - ISC

CareStar, Inc.•Forest Park, GA

8d•Remote

About The Position

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Manager to join our Intensive Support Coordination Program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Manager, you’ll have managerial responsibility for clinical functions related to providing case management services and other direct services to consumers of various programs. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Requirements

Current/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse.
Bachelor’s Degree in business or a health-related field preferred.
Must obtain their Certified Case Manager (CCM) within one year of being in the position.
At least 36 months of experience in a home and community-based services environment.
Ability to supervise, instruct, counsel and evaluate staff.
Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.
Extensive knowledge of community resources.
Familiarity with quality improvement processes.
Knowledge of Medicare, Medicaid, insurance and waiver programs.

Nice To Haves

24 months of experience in data analysis, data trending, accounting or financial analysis desirable.

Responsibilities

Directly supervises, manages and oversees staff, including hiring, firing and providing performance evaluations, salary recommendations and individual development goals and objectives.
Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation.
Oversees high-risk situations or problematic cases; advises administration as appropriate.
Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring productivity and tasks.
Monitor clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed.
Assists with agency educational training and staff development.
Participates in public relations activities and provider education.
Identifies areas for policy and procedure development and assists with these as delegated.
Addresses consumer and agency concerns/complaints.
Adheres to the CareStar Rule in performance of job responsibilities.
Understands and complies with the CareStar Policies and Procedures.
Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.