Clinical Manager for Crisis Services
About The Position
Build the Future of Crisis Care Salt River Pima-Maricopa Indian Community | Behavioral Health Services We are looking for more than a manager. We are looking for a builder, innovator, clinician, and leader who wants to help shape what exceptional crisis care can look like in a Tribal community. The Clinical Manager of Crisis Services will lead SRPMIC’s 24/7 Behavioral Health Crisis Mobile Team , work closely with Crisis Stabilization leadership, and help strengthen a coordinated crisis continuum rooted in clinical excellence, strong partnerships, culture, and compassion. THIS ROLE IS FOR YOU IF YOU HAVE EXPERIENCE WITH: Leading and managing Mobile Crisis teams Building strong relationships with Police, Fire, EMS, hospitals, and first responders Warm Line, crisis access, early-intervention, or diversion services Crisis stabilization, behavioral health emergency response, or co-response models Developing high-performing teams through coaching, supervision, and accountability Improving systems, workflows, outcomes, and the overall experience of crisis care Building innovative, culturally responsive behavioral health programs You will oversee crisis operations, support complex clinical decision-making, strengthen partnerships across Behavioral Health Services and the community, track outcomes and performance, and continuously identify opportunities to improve how people move through the crisis system. WE WANT A BUILDER. We want someone who asks: How do we reach people earlier? How do we keep people from falling through the cracks? How do we make Mobile Crisis, Warm Line services, CSU, first responders, outpatient care, and community supports work as ONE system? Bring us your ideas. Bring us what you have learned. Bring us the things you have always wanted to build. At SRPMIC, crisis care is about more than responding to an emergency. It is about relationship, dignity, culture, safety, connection, and hope.
Requirements
- Master’s degree in Social Work, Counseling, or a closely related field
- Independent Arizona license as an LCSW, LPC, or LMFT
- At least three years of full-time supervisory experience in a behavioral health crisis setting, program, and/or agency
- Ability to provide leadership within a 24/7 crisis environment, including nights, weekends, holidays, or emergency situations when needed
- Present valid BLS certificate prior to first day of patient care
- Applicants will be subject to drug and alcohol testing
- Will be required to pass a pre-employment background/fingerprint check
- Employees are subject to random drug and alcohol testing
Nice To Haves
- Experience leading and managing Mobile Crisis teams
- Experience building strong relationships with Police, Fire, EMS, hospitals, and first responders
- Experience with Warm Line, crisis access, early-intervention, or diversion services
- Experience with crisis stabilization, behavioral health emergency response, or co-response models
- Experience developing high-performing teams through coaching, supervision, and accountability
- Experience improving systems, workflows, outcomes, and the overall experience of crisis care
- Experience building innovative, culturally responsive behavioral health programs
Responsibilities
- Oversee crisis operations
- Support complex clinical decision-making
- Strengthen partnerships across Behavioral Health Services and the community
- Track outcomes and performance
- Continuously identify opportunities to improve how people move through the crisis system
- Lead the team
- Build the partnerships
- Innovate the system
- Change crisis care
Benefits
- Equal Opportunity/Affirmative Action Employer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
