Clinical Manager, Enabling Technologies - Charlotte, NC

Medtronic • Charlotte, NC

1d • $120,000 - $180,000 • Remote

About The Position

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. Our Cranial & Spinal Technologies (CST) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide. At Medtronic, the Clinical Manager, Enabling Technologies partners with the field sales teams in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the region’s clinical team. The CM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints. This is a field based role.

Requirements

• Bachelor’s Degree with 5 years of relevant experience; or An Advanced Degree with a minimum of 3 years of relevant experience.
• Must have a valid driver's license and active vehicle insurance policy.
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

• 1+ years of directly related Medtronic experience
• Previous Clinical Specialist level or higher experience
• Previous people management experience
• Knowledge of clinical coverage requirements
• Additional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industry
• Successful career record showing promotions, time in role, and increasing responsibilities
• Ability to manage multiple tasks and processes with ease
• Demonstrated change leader
• Demonstrated business acumen
• Preference will be given to local qualified candidates and candidates with Medtronic experience

Responsibilities

• Manages and coaches Enabling Technologies Clinical Consultant employees through field visits, individual or group meetings, and direct conversations
• Responsible for the performance of the clinical support of Enabling Technologies (Robotic Assisted Surgery) platforms and Neurosurgery portfolios
• Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work
• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage
• Schedules resources for clinical events working closely with the Enabling Technologies District Manager
• Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
• Communicates and reinforces corporate Mission, Enabling Technologies strategy and key initiatives, goals, and activities
• Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities
• Directs and motivates employees to achieve clinical goals
• Provides ongoing feedback/coaching and regular performance and development discussions with employees and implements corrective actions where necessary
• Documents field visits with employees with actions observed and suggestions for improvement for the individual Clinical Consultants and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed
• Oversees the training and development of Clinical Consultants in product knowledge and competitive knowledge
• Coaches and advises employees on teamwork, time and task management, and career development
• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)
• Identifies clinical opportunities through the use of analytics and/or field visits
• Addresses clinical opportunities through coaching or the development of specific measurable projects
• Provides direction to employees regarding the management of assets, expenses, budgets, etc.
• Performs administrative tasks related to cost center management, expenses, email, and other communication activities
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Follows all work/quality procedures to ensure quality system compliance and high-quality work
• Partners with both the Enabling Technologies District Manager, and HR to recruit and hire top candidates for open positions
• Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities
• Other duties as assigned by Enabling Technologies District Manager

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior