Clinical Manager – Behavioral Health Crisis & Stabilization Prog

Imind Health LLC•Lanham, MD

1d•$105,000 - $115,000•Hybrid

About The Position

iMind Health, a CARF-accredited behavioral health organization in Lanham, MD, is hiring a Clinical Manager for our Mobile Crisis Response Team (MCRT) and Mobile Response & Stabilization Services (MRSS) programs. This role is ideal for a licensed clinician who is detail-oriented, EHR-proficient, and revenue cycle–driven — someone who thrives on documentation quality, billing integrity, and clinical supervision. Working alongside organizational leadership, you'll focus on clinical supervision, documentation, billing, and quality oversight for our crisis and stabilization team.

Requirements

Master's degree in Counseling, Social Work, Psychology, or related field
Active Maryland independent licensure: LCSW-C, LCPC, or LCMFT; Maryland board-approved supervisor required
5+ years of progressive behavioral health experience in crisis services, OMHC, hospital, or other outpatient billable service programs, including supervisory responsibility
Demonstrated EHR proficiency (InSync by Qualifacts strongly preferred) and strong documentation/audit skills
Strong understanding of outpatient clinic operations and billable behavioral health services, including stabilization services, medical necessity, and Medicaid/payer authorization
Valid driver's license and reliable transportation

Nice To Haves

Experience with MCRT, MRSS, 988, Crisis Stabilization, or Crisis Continuum programs
Experience in urgent care or walk-in behavioral health settings and managing large multidisciplinary teams
Knowledge of COMAR 10.63 and CARF standards; grant management experience

Responsibilities

Supervise licensed and unlicensed clinical staff and consult on complex crisis cases
Manage InSync (Qualifacts) workflows, templates, and documentation standards for the MCRT/MRSS programs
Conduct chart audits to ensure timeliness, completeness, and medical necessity
Ensure all billable encounters are captured, documented, and billed, and follow-ups are maximized within required timeframes (14-day follow-up)
Partner with billing to resolve denials, authorizations, and documentation gaps
Support program compliance with COMAR, Maryland BHA, Medicaid, and CARF standards
Collaborate with the LBHA, hospitals, schools, and community partners
Provide hands-on clinical support as needed, including occasional mobile crisis dispatch assistance and a small stabilization/therapy caseload during peak demand — this is primarily a management role